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Community Liaison

1 month ago

Seattle, Washington, United States King County Full time
Job Summary

We are seeking a highly skilled Community Liaison to join our team at King County. As a Community Liaison, you will play a critical role in building relationships with community members, advocating for their needs, and providing support to ensure their voices are heard.

Key Responsibilities
  • Advise Metro staff on engagement planning and materials
  • Facilitate, participate in, coordinate and/or document focus groups or community conversations
  • Conduct outreach/engagement in person, including advising and co-creating online and social media engagement
  • Work with ethnic media to coordinate in-language promotions
  • Participate in committees and advisory bodies
  • Review community project/program documents and materials
  • Serve as an in-language resource and trusted community member at events
  • Provide resources and training to community-based organizations (CBO) staff about transit resources
  • Create written and verbal reports and notes as it pertains to projects, events, and community partner interactions
Requirements
  • Engagement and relationship-building skills and experience speaking, listening, and engaging with people in the community
  • Ability to proficiently document, organize, and report on what they hear from community members
  • Ability to provide third party review of written or interpreted content
  • Ability to provide interpretation at meetings and events
  • Basic organizational skills, ability to maintain/manage details of multiple projects
  • Ability to attend weekend and evening events as needed
Preferred Qualifications
  • Experience using a customer management system
  • Current/established relationships with community-based organizations
  • Residence in and actively live in King County
  • Living in or familiarity with South King County (highly desirable)
Language Skills

We are seeking candidates who are fluent in one or more of the following languages: Spanish, Vietnamese, Chinese, Korean, Russian, Somali, Ukrainian, Amharic, Tagalog, Arabic, and other languages.