Guest Arrival Expert

3 weeks ago


Vail, Colorado, United States Marriott International Inc Full time

Job Summary

The Guest Arrival Expert is responsible for delivering exceptional guest experiences from arrival to departure. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities

  • Process guest arrivals and departures in a timely and efficient manner
  • Provide personalized service to guests, including checking them in and out, answering questions, and resolving issues
  • Collaborate with other departments to ensure seamless guest experiences
  • Maintain a clean and organized workspace, adhering to company standards
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements

  • High school diploma or equivalent required
  • No prior work experience necessary
  • Ability to work in a team environment and provide excellent customer service
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing situations

Benefits

  • Competitive hourly rate of $18.50
  • Healthcare benefits, flexible spending accounts, and 401(k) plan
  • Earned paid time off and/or sick leave, life insurance, and disability coverage
  • Other life and work wellness benefits

About Marriott International

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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