Guest Arrival Expert
3 weeks ago
Job Summary
The Guest Arrival Expert is responsible for delivering exceptional guest experiences from arrival to departure. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities
- Process guest arrivals and departures in a timely and efficient manner
- Provide personalized service to guests, including checking them in and out, answering questions, and resolving issues
- Collaborate with other departments to ensure seamless guest experiences
- Maintain a clean and organized workspace, adhering to company standards
- Participate in ongoing training and development to enhance skills and knowledge
Requirements
- High school diploma or equivalent required
- No prior work experience necessary
- Ability to work in a team environment and provide excellent customer service
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing situations
Benefits
- Competitive hourly rate of $18.50
- Healthcare benefits, flexible spending accounts, and 401(k) plan
- Earned paid time off and/or sick leave, life insurance, and disability coverage
- Other life and work wellness benefits
About Marriott International
Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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