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Sales and Business Development Manager

1 month ago

Austell, Georgia, United States Office Depot Full time
Job Overview
The Sales and Business Development Manager will play a pivotal role in driving total sales growth within Office Depot stores. This position requires strong leadership skills, enthusiasm, and expertise to create a vibrant sales culture and nurture customer relationships.

Key Responsibilities:
  • Sales Excellence:
    • Partner with the management team to drive customer satisfaction and loyalty.
    • Ensure execution of sales techniques and training across the store.
    • Foster a sales-focused environment through associate training and development.
    • Act as a role model for delivering exceptional customer service and product expertise.
  • Operational Efficiency:
    • Process merchandise accurately and efficiently, adhering to established procedures and visual merchandising standards.
    • Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
    • Assist the General Manager in providing guidance and coaching to associates for improved performance.
    • Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
  • Leadership and Team Development:
    • Provide guidance, direction, and ongoing training to store associates, including Print Services associates.
    • Facilitate training sessions on the business model and holistic service offering for clients/customers.
    • Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty.
    • Exercise independent judgment when assessing store associates' performance and providing input to the General Manager.