IT Support Supervisor Lead

2 days ago


Austin, Texas, United States Home Depot Management Company, LLC Full time
About the Role:
The Home Depot Management Company, LLC is looking for an experienced IT Support Supervisor Lead to join our team. As an IT Support Supervisor Lead, you will be responsible for managing and leading a team of IT Support technicians, ensuring that all technical issues are resolved in a timely and efficient manner.

Responsibilities:
- Supervise and manage a team of IT Support technicians
- Provide guidance and training to team members to improve technical skills
- Collaborate with other teams to resolve complex technical issues
- Develop and implement effective strategies to improve customer satisfaction and reduce technical issues

Requirements:
- 3+ years of experience in a supervisory or management role
- Strong technical skills, including knowledge of CRM software, ticketing systems, and remote monitoring and management software
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities

Compensation:
$70,000 - $90,000 per year, depending on experience.

This is a full-time position based in Athens, GA. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

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