Enterprise Success Strategist
3 days ago
Optimize Partners is seeking an experienced Senior Customer Success Manager to join our team. The ideal candidate will have a proven track record of driving customer success and growth in the B2B SaaS space. This is a fantastic opportunity for a highly motivated and results-driven individual to work closely with our clients to understand their needs and develop strategic plans to drive customer adoption and retention.
Key Responsibilities:
- Manage a portfolio of enterprise clients, developing deep relationships with key stakeholders.
- Develop and execute customized success plans to drive customer value and adoption.
- Identify and pursue new business opportunities through upsell and cross-sell.
Requirements:
- 5+ years of experience in Customer Success, consulting or account management for a SaaS organization.
- Significant experience driving enterprise-level customer engagements.
- BS/BA degree in business administration, engineering, computer science or a comparable education.
What You'll Get:
- A competitive salary range: $140,000 - $200,000 per year, depending on experience.
- A comprehensive benefits package including health, vision, and dental insurance.
- A 401(k) retirement savings plan with employer match.
- Paid time off.
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