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Client Relations Specialist

2 months ago

Montgomery, Alabama, United States Tyna Carter - State Farm Agent Full time
Position Overview

Are you a friendly and service-oriented individual? Do you thrive in a dynamic environment where you can assist others? If so, a role with Tyna Carter - State Farm Agent could be an excellent fit for you. Our agents specialize in marketing State Farm insurance and financial service products.

Key Responsibilities
  • Build and maintain customer relationships while ensuring follow-up as necessary.
  • Deliver prompt, accurate, and courteous customer service, which includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-centric, needs-based approach to inform clients about various insurance solutions.
  • Collaborate with the agent to identify and participate in local community initiatives.
  • Assist the agent in managing online presence and social media platforms.
What We Offer
  • Competitive hourly wage with commission and bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Valuable industry experience.
Qualifications
  • Strong communication skills, both written and verbal.
  • Self-driven and motivated.
  • Attention to detail.
  • Proactive approach to problem-solving.
  • Commitment to exceptional customer service.
  • Dedication to completing tasks accurately and on time.
  • Ability to work collaboratively within a team.
  • Capability to manage multiple tasks effectively.
  • Skill in relating to customers in a meaningful way.
  • Must be able to obtain a Property and Casualty license.
  • Must be able to obtain a Life and Health license.

If you possess the drive to excel and envision yourself in this role, we encourage you to consider this opportunity.