Food Service Operations Manager
2 weeks ago
About Us:
At Cornell University, we are dedicated to fostering transformation in our diverse student body. Our Student and Campus Life (SCL) division comprises experts in student affairs who address essential aspects of student life, including health, wellness, social justice, and food services. We serve approximately 25,000 students across various campuses, both domestically and internationally.
Cornell Dining:
Cornell Dining features over 30 dining venues on campus, including all-access dining halls, cafes, coffee shops, and catering services. Our mission, "Nourishing the Future," reflects our commitment to providing fresh, healthy meals and creating memorable dining experiences for our guests. Our team of over 400 culinary professionals and 600 student workers is dedicated to excellence in food service.
Position Overview:
The Food Service Operations Manager will collaborate with the Senior Operations Manager to ensure exceptional dining experiences and strong financial performance within assigned retail dining units. This role involves overseeing product quality, staff training, and adherence to food safety standards.
Key Responsibilities:
- Develop and maintain positive relationships with campus partners and clients through outstanding food and beverage service.
- Ensure dining facilities are clean, attractive, and safe for both guests and staff.
- Engage with staff to motivate, develop, and enhance performance through hands-on training and regular feedback.
- Analyze financial data and operational metrics to identify opportunities for improving efficiency and profitability.
- Conduct team meetings to promote collaboration and a sense of belonging among staff.
- Maintain appropriate staffing levels in accordance with operational needs.
- Implement and uphold dining and university policies consistently.
- Associate degree in culinary arts, hospitality management, or related field, along with at least two years of relevant experience.
- Proficient in Microsoft Office Suite and other technical skills.
- Excellent verbal and written communication abilities.
- Proven track record of building effective relationships.
- Knowledge of food safety regulations and health codes.
- Commitment to diversity, equity, and inclusion in the workplace.
- Education in food service or hospitality is preferred.
- Current food safety certification (e.g., HACCP) is a plus.
- Familiarity with menu cycles and board plan operations is advantageous.
Join us in our mission to provide exceptional dining experiences while supporting the development of our team members.
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