Lead Food Service Cashier

2 weeks ago


Ithaca, New York, United States Ithaca College Full time
Position Overview:
Ithaca College Dining Services is seeking dedicated individuals for the role of Lead Cashier and Food Service Worker within our campus retail cafés.

As a pivotal member of our team, you will exemplify exceptional customer service, assist patrons in utilizing Grubhub, and support daily operations including setup, inventory management, and cleanup.


Employment Details:
This is a full-time, 42-week position during the academic year, with a break during the summer months.

Reporting Structure:
This role reports directly to the Assistant Manager for Satellite Retail.

Key Responsibilities:
  • Oversee daily operations and guide student staff.
  • Deliver outstanding customer service to all guests.
  • Welcome guests with a friendly and approachable demeanor.
  • Process customer orders through Grubhub, ensuring accuracy and efficiency.
  • Prepare food and beverage items swiftly and accurately.
  • Model exemplary performance standards for student and temporary staff.
  • Maintain comprehensive knowledge of menu items, including ingredients and allergens.
  • Adhere to HACCP regulations and procedures.
  • Set up serving areas with necessary items and maintain cleanliness.
  • Assist guests with special requests and inquiries.
  • Communicate effectively and professionally with colleagues and management.
  • Conduct inventory checks and manage stock as needed.
  • Follow food preparation guidelines established by the culinary leadership team.
  • Foster an inclusive and respectful community at Ithaca College.
  • Engage in professional development opportunities to enhance understanding of diversity and inclusion.
  • Perform additional duties as assigned.

Qualifications:
Required:
  • High school diploma or equivalent.
  • Minimum of six months experience in a food service environment.
  • Strong customer service skills.
  • Excellent interpersonal and communication abilities.
  • Flexibility to work varied hours, including evenings and weekends.
  • Willingness to report to work during emergencies.

Preferred:
  • Additional education and experience in cashiering or barista roles.
  • ServSafe Certification.
  • Knowledge of food preparation techniques and safety standards.

Application Process:
Interested candidates are encouraged to apply online by submitting a resume, cover letter, and a list of three professional references. Ithaca College values diversity and encourages applications from individuals who contribute to the diversity of our community.

Compensation:
The hiring rate for this position is $19.30 per hour.

Benefits:
We offer a comprehensive benefits package for eligible employees, including:
  • Healthcare coverage, including vision and dental.
  • Generous Paid Time Off policies.
  • 403B Retirement Savings Plan with employer matching.
  • Employee Assistance Program.
  • Flexible work arrangements.
  • Educational benefits.
  • Career development training opportunities.

To promote campus safety and protect College resources, Ithaca College conducts criminal background checks in accordance with policy. All employment offers are contingent upon successful completion of these checks.



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