Retail Store Leadership and Customer Experience Specialist

7 days ago


Valparaiso, Florida, United States Verizon Full time

Join Verizon as a Retail Store Leader


We are seeking an experienced Retail Store Leadership and Customer Experience Specialist to join our team. As a key member of our sales team, you will be responsible for inspiring store teams and creating exceptional customer experiences in one of our retail stores.


This role involves leading your team by resolving customer issues and assisting with customer transactions. You will also inspire, train, and coach your team to deliver an exceptional customer experience.


To succeed in this role, you will need to have:



  • A strong ability to drive positive results in a cohesive environment with individual commission structure.
  • Demonstrated skill in negotiation and conflict resolution, with the ability to build trust and act as an influencer.
  • Strong written and oral communication skills.
  • The ability to balance multiple, sometimes competing priorities in a fast-paced environment.

In exchange for your expertise and dedication, we offer a competitive salary of $60,000 per year, plus opportunities for professional growth and development.


About the Role:


This is a worksite-based role, requiring you to work onsite at a defined location(s). The scheduled weekly hours are 40 hours, with flexibility to work additional shifts if needed.


We are an equal opportunity employer and celebrate our employees' differences. At Verizon, we know that diversity makes us stronger and strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.



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