Customer Service Representative

7 days ago


Valparaiso, Florida, United States Regional Federal Credit Union Full time
Job Overview

We are seeking a highly skilled and customer-focused Call Center Representative to join our team at Regional Federal Credit Union. As a key member of our operations, you will be responsible for delivering exceptional service to our members through prompt, professional, and personalized support.

Salary and Benefits

The successful candidate can expect a competitive salary starting at $17.50 per hour. In addition to a comprehensive compensation package, we offer a range of benefits, including health, dental, vision, 401k retirement plan, paid holidays, PTO days, and quarterly incentive payouts.

Key Responsibilities
  • Respond to Member Inquiries: Promptly and professionally respond to member telephone inquiries and manage member email inquiries using proper grammar and punctuation to ensure effective communication.
  • Manage High-Volume Calls and Emails: Manage a high volume of calls and emails daily and prioritize follow-through to ensure efficient resolution of member issues.
  • Provide Exceptional Service: Assist members with inquiries and establish a rapport to understand their service needs, handle complaints regarding service, and escalate member issues appropriately based on department guidelines.
  • Maintain Confidentiality: Maintain confidentiality and sensitivity in all aspects of internal and external contacts.
Requirements and Qualifications
  • Minimum of One Year Customer Service Experience: A minimum of one year of customer service experience with significant phone and online member service experience is preferred.
  • Effective Communication Skills: Ability to communicate clearly and effectively over the telephone with members and co-workers.
  • Credit Products and Services Knowledge: Knowledge of credit products and services is essential for this role.
Why Join Our Team?

At Regional Federal Credit Union, we value our employees and strive to create a work environment that promotes collaboration, innovation, and continuous learning. We offer opportunities for growth and development, as well as a comprehensive benefits package to support your overall well-being.



  • Valparaiso, Florida, United States Bethesda Lutheran Communities Full time

    Bethesda Lutheran Communities is a Non-Profit organization that cares about its employees and customers. We offer an opportunity to work in a fast-paced retail environment where our Retail Sales Associates make a difference through dedication to providing excellent customer service.ResponsibilitiesThe Customer Service Representative is responsible for...


  • Valparaiso, Florida, United States Regional Federal Credit Union Full time

    At Regional Federal Credit Union, we are looking for a skilled Customer Service Representative to join our team. This is a part-time opportunity that requires the ability to work Monday through Friday 7:45 a.m. to 6:15 p.m. and Saturdays 8 a.m. to 12:15 pm.About the RoleThis role involves serving members at the teller window by performing account...


  • Valparaiso, Florida, United States Regional Federal Credit Union Full time

    This is a fantastic opportunity to join Regional Federal Credit Union as a Customer Service Representative, providing exceptional service and support to our valued members. About the RoleWe are seeking an individual who can effectively communicate with members over the phone, via email, and in person, resolving their inquiries and issues promptly and...


  • Valparaiso, Florida, United States Modern Woodmen of America Full time

    About Modern Woodmen of AmericaWe are a fraternal organization dedicated to providing financial services and community support.Compensation PackageThe estimated annual salary for this role is $70,000 - $90,000, depending on location and experience. Benefits include comprehensive health insurance, 401(k) matching, and paid time off.Job ResponsibilitiesServe...


  • Valparaiso, Florida, United States American Welding and Gas Full time

    Job Overview:American Welding & Gas, an employee-owned company, is seeking a skilled Industrial Gas Sales Representative to join our team in the Chicago area. This role involves establishing new customers and expanding business with existing ones within an assigned territory.About Us:American Welding & Gas is headquartered in Raleigh, NC, with a history...


  • Valparaiso, Florida, United States Superior Insurance Partners LLC Full time

    Insurance Professional OpportunityWe are seeking a skilled Personal Lines Insurance Customer Advocate to join our growing team at Superior Insurance Partners LLC.About Us:As a leading insurance brokerage platform, we provide commercial lines, personal lines, and employee benefit solutions to companies and individuals.We partner with independent insurance...


  • Valparaiso, Florida, United States Sun Chemical Corporation Full time

    About Sun Chemical CorporationSun Chemical, a member of the DIC Group, is a leading producer of innovative packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries.With combined annual sales of over $8.5 billion and 22,000+ employees worldwide, the...


  • Valparaiso, Florida, United States Crew Carwash Full time

    Company Overview">Crew Carwash is a leading provider of car washing services, committed to creating smiles and lifetime customers. Our purpose-driven approach has earned us a spot as a Glassdoor Best Places to Work.">Salary">The salary for this role is estimated to be between $45,000 and $60,000 per year, plus incentive pay, making it an attractive...

  • Logistics Team Member

    2 weeks ago


    Valparaiso, Florida, United States Dunkin' Full time

    We are seeking a highly skilled Logistics Team Member to join our team at Dunkin', America's favorite all-day, everyday stop for coffee and baked goods. This individual will play a crucial role in ensuring our stores are always in top shape.As a Logistics Team Member, you will be responsible for maintaining a clean and inviting environment, which is...


  • Valparaiso, Florida, United States Crew Carwash Full time

    At Crew Carwash, we are passionate about creating a world-class customer experience. As a Fast Track Manager in Training, you will play a critical role in achieving our mission to "Create Smiles and Lifetime Customers."**Your Responsibilities:**Smile and greet customers, setting the tone for an exceptional service experience.Model our #1 Value of Safety by...


  • Valparaiso, Florida, United States Eatn Park Hospitality Group Full time

    About Parkhurst DiningParkhurst Dining is a family-owned and operated company that offers culinary, dining, and catering services to over 80 organizations and universities. We believe in creating unique and authentic dining experiences using locally sourced ingredients and a personal touch.As part of Eat'n Park Hospitality Group, we serve 50 million guests...

  • Hospitality Host

    7 days ago


    Valparaiso, Florida, United States Heritage Restaurant Group Full time

    At Heritage Restaurant Group, we're seeking a charismatic and organized Hospitality Host to join our team at Blockhead Beerworks. This role is perfect for individuals who thrive in fast-paced environments and excel at providing exceptional customer experiences.In this position, you will be responsible for presenting a warm and welcoming first impression of...

  • Assistant Manager

    7 days ago


    Valparaiso, Florida, United States Travel Centers Of America Full time

    Job SummaryTravelCenters of America is seeking a motivated Assistant General Manager to join our team. As a key member of our restaurant management team, you will be responsible for assisting the General Manager with operations and marketing functions.Key ResponsibilitiesAssist the General Manager with daily operations, including staffing, training, and...


  • Valparaiso, Florida, United States Marten Transport Full time

    OverviewMartens Transport is a leading provider of transportation services, offering reliable and efficient solutions for our customers. As a CDL-A reefer truck driver with Marten, you will have the opportunity to work in a dynamic environment with a strong focus on customer satisfaction.CompensationWe offer a competitive salary range of $72,800-$82,400 per...


  • Valparaiso, Florida, United States Shift - Actions, Perspective, Future Full time

    The SHIFT Marketing Internship is a transformative opportunity that empowers individuals to hone their skills in sales, persuasion, and professional communication. This internship provides a unique chance to learn and develop crucial skills, filling your resume with real numbers, data, and professional experiences.Key ResponsibilitiesSales Development:...

  • Therapy Assistant

    4 weeks ago


    Valparaiso, Florida, United States American Senior Communities Full time

    Therapy CNA/Restorative Aide OpportunityWe are seeking a skilled Therapy CNA/Restorative Aide to join our team at Valparaiso Care & Rehab. As a Therapy CNA/Restorative Aide, you will work under the clinical supervision of the MDS coordinator, MDS assistant, or designated licensed nurse to perform restorative functions with residents.Responsibilities:Perform...


  • Valparaiso, Florida, United States CRST The Transportation Solution Full time

    Are you a skilled truck driver looking for a challenging and rewarding career? CRST The Transportation Solution Inc. is one of the nation's largest transportation companies, providing total transportation solutions and comprehensive logistics services to customers all over North America.We are seeking experienced CDL A Team Truck Drivers to join our team and...


  • Valparaiso, Florida, United States Creative Financial Staffing Full time

    Job Title: High-Tech IT Support ExpertAbout Our Company: At Creative Financial Staffing, we're dedicated to fostering a culture of innovation and growth. We believe in investing in our employees' development and creating a supportive environment where everyone can thrive. Our team is shaping the future of IT support and making a positive impact through...


  • Valparaiso, Indiana, United States Michaels Stores Full time

    About the RoleWe are seeking a talented Customer Service Representative to join our team at Michaels Stores. As a key member of our store staff, you will be responsible for providing exceptional customer service and ensuring that our customers have an outstanding shopping experience.Key ResponsibilitiesProvide friendly and attentive customer service,...


  • Valparaiso, Indiana, United States Ulta Beauty Full time

    At Ulta Beauty, we are seeking a talented Beauty Expert and Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and providing expert advice on our wide range of beauty products.We offer a competitive salary of approximately $45,000 per year, depending...


  • Valparaiso, United States Kyle Barone - State Farm Agent Full time

    Benefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Kyle Barone - State Farm Agent, you will generate the...


  • Valparaiso, Indiana, United States Flagstar Bank Full time

    Company OverviewFlagstar Bank is a leading financial institution committed to providing exceptional customer service and innovative banking solutions.SalaryThe estimated salary for this role is $20.50 per hour, based on industry standards and market conditions in the United States.Job DescriptionThis is an exciting opportunity to join our team as a Financial...


  • Valparaiso, Indiana, United States Aire Serv of Valparaiso Full time

    About the RoleAire Serv of Valparaiso is seeking a highly motivated Customer Service Representative & Dispatcher to join our team. As a key member of our support staff, you will represent Aire Serv on calls and be responsible for handling service requests and customer complaints with respect and courtesy.We are looking for someone who is self-motivated,...


  • Valparaiso, Indiana, United States State Farm Insurance Full time

    Job OverviewWe are seeking a highly skilled Insurance Customer Service Specialist to join our team at State Farm Insurance. In this role, you will be responsible for providing exceptional customer service and ensuring that our customers receive accurate and timely information about their insurance policies.ResponsibilitiesProcess policy changes and updates...


  • Valparaiso, United States Staff My Agency Full time

    Kenya Hamilton - State Farm Agency is a successful agency located in Valparaiso, IN. We have an immediate opening for a Licensed Insurance Representative. Our agency is focused on fulfilling the needs of our customers and creating success for our team. If you have experience in the insurance industry, I invite you to apply for the position in my office. My...


  • Valparaiso, Indiana, United States Crew Carwash Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Full or Part-Time Customer Service Team Member. At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers.About the RoleAs a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work and achieve...


  • Valparaiso, United States Staff My Agency Full time

    Kenya Hamilton - State Farm Agency is a successful agency located in Valparaiso, IN. We have an immediate opening for a Licensed Insurance Representative. Our agency is focused on fulfilling the needs of our customers and creating success for our team. If you have experience in the insurance industry, I invite you to apply for the position in my office. My...


  • Valparaiso, Indiana, United States Sherwin-Williams Full time

    Company OverviewSherwin-Williams is a leader in the coatings industry, dedicated to helping our employees and their families live healthier, save smarter and feel better. We believe in careers that grow with you, and we're committed to an inclusive and diverse workplace. SalaryThe hourly rate for this position is between $17.00 - $21.69 per hour, depending...


  • Valparaiso, United States Massage Envy Full time

    Overview: Where Better Careers Begin! Massage Envy Valparaiso, IN (Porter's Vale Blvd) Do you have a passion for helping others? At the Massage Envy Valparaiso franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member...


  • Valparaiso, Indiana, United States Frontier Communications Full time

    Discover a rewarding career with Frontier Communications as a Business Development Representative for our Fiber Internet Sales team. We offer a competitive compensation package with an estimated annual salary of $95,000 plus unlimited earning potential.About the RoleAs a Business Development Representative, you will be responsible for acquiring new...


  • Valparaiso, United States Frontier Communications Full time

    Job DescriptionJob DescriptionOutside Sales Representative - Door-to-Door Sales - $5000 Sign-On BonusAs the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit...


  • Valparaiso, United States Valparaiso Family YMCA Full time

    Description: Do you enjoy customer service? Are you detail-oriented and have experience with cash handling? Join our YMCA Membership Department! YMCA benefits include: •Free YMCA membership and discount for family membership •Child Watch hours are available free of charge for staff children. Positions available: Access and Receipting Hours available:...


  • Valparaiso, United States Valparaiso Family YMCA Full time

    Description: Do you enjoy customer service? Are you detail-oriented and have experience with cash handling? Join the Valparaiso YMCA Membership Department! YMCA benefits include: •Free YMCA membership and discount for family membership •Child Watch hours are available free of charge for staff children. Positions available: Access and Receipting Hours...


  • Valparaiso, United States DEFENDERS Full time

    Company Overview:ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and...


  • Valparaiso, United States First Merchants Bank Full time

    Job DescriptionJob DescriptionFirst Merchants Bank is seeking a Customer Relationship Representative (Universal Banker) - Reserve to join our team! This full-time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the current and future...


  • Valparaiso, United States Regional Federal Credit Union Full time $18

    Call Center RepresentativeMust be available work between the hours of 8am to 6pm, Monday through Friday, and 9am to 12pm Saturdays.This position is set in a fast-paced environment and requires the ability to provide exceptional service through active listening of member requests and providing the service or transitioning the call to another advisor who will...


  • Valparaiso, Indiana, United States Sherwin-Williams Full time

    **Company Overview**Sherwin-Williams is a leading paint and coatings company dedicated to helping our employees and their families live healthier, save smarter and feel better. Our mission is to provide world-class benefits designed for you. **Salary & Compensation**The estimated salary range for this role is between $17.00 - $21.69 per hour, depending on...


  • Valparaiso, United States Crew Carwash Full time

    Full or Part-Time Customer Service Team Member 51 2615 Laporte Ave, Valparaiso, IN 46383, USA Req #38 Monday, August 19, 2024 ...