Staff Services Manager I
1 week ago
The CalSTRS Human Resources Division is seeking a highly motivated and experienced professional to work as a Staff Services Manager I (Supervisory) in the Training Services Unit. As a key member of the team, you will be responsible for managing the Learning Experience Design team and overseeing the development and delivery of enterprise-wide employee development and training programs.
Key Responsibilities:- Manage the Learning Experience Design team and oversee the development and delivery of training programs.
- Consult with CalSTRS Learning Delivery Manager, leadership across the organization, and business areas on learning and development content design activities to ensure alignment with the strategic plan and organizational goals.
- Lead Diversity, Equity, and Inclusion (DE&I) learning strategies and initiatives.
- Collaborate with stakeholders to identify training needs and develop solutions to address them.
- Develop and implement training programs that meet the needs of CalSTRS employees and align with the organization's strategic goals.
- Monitor and evaluate the effectiveness of training programs and make recommendations for improvement.
- Outstanding interpersonal skills, including written and verbal communication skills.
- Demonstrated ability to quickly assess organizational needs/culture and implement appropriate interventions.
- Highly relational with the ability to interact effectively with management and staff at all levels to objectively evaluate information solicited.
- Solutions-oriented problem solver who thinks creatively and has a track record of innovative practices.
- Strong organizational awareness and emotional intelligence with demonstrated ability to build relationships across functions, departments, and levels.
- Desire to embrace both quantitative and qualitative data/analysis to guide decision-making.
- Consultative and curious mindset with the ability to navigate ambiguity.
- Organized thinking and communication skills, and a willingness to engage in both strategic design and tactical implementation.
- Proactive with the ability to take initiative to problem solve and offer credible solutions.
- Strong business acumen with an ability to address people-related challenges within the context of learning and development, DEI, and organizational culture.
- Competitive salary and benefits package.
- Opportunity to work in a dynamic and fast-paced environment.
- Collaborative and supportive team culture.
- Professional development opportunities.
- Flexible work arrangements, including telework options.
Interested candidates should submit their application, including a cover letter and resume, to the CalSTRS Human Resources Division. We look forward to hearing from you
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