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Mortgage Loan Officer
2 months ago
Pennymac, a leading specialty financial services firm, is seeking a highly skilled Mortgage Loan Officer to join our team. As a Mortgage Loan Officer, you will play a critical role in assisting existing customers from our Servicing Portfolio with their current and future mortgage needs.
Key Responsibilities- Handle high volumes of inbound and outbound calls to assist existing and new customers
- Identify customer needs and provide guidance on product solutions
- Advise and educate customers on home-buying and refinance processes
- Recommend loan solutions to improve customers' overall financial position
- Assist applicants through the loan application process, including reviewing disclosures and loan documents
- Emphasize the benefits of Pennymac's offers and advantages to highlight how they meet customers' needs
- Manage pipeline activities while meeting production goals, compliance requirements, and company guidelines
- Provide a best-in-class experience to every caller, representing the organization's culture and values
- Perform other related duties as required and assigned
- 3+ years of origination and lending experience
- Current UST License
- Excellent interpersonal, written, and verbal communication skills
- Ability to multitask, work in a fast-paced environment, and navigate different system applications and software
- Great sense of responsibility and organization
- Strong attention to detail and ability to work independently
- Team player, works well with others, and willing to assist peers
- Excellent critical thinking, problem-solving, and sound judgment skills
Pennymac is a top mortgage lender in the country, having helped over 4 million lifetime homeowners achieve and sustain their aspirations of homeownership. Our vision is to be the most trusted partner for homeowners. We are guided by our core values: to be Accountable, Reliable, and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth, while fostering an equitable and inclusive environment where all employees and customers feel valued, respected, and supported.
Benefits- Comprehensive Medical, Dental, and Vision
- Paid Time Off Programs, including vacation, holidays, illness, and parental leave
- Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe-style dining (select locations)
- Retirement benefits, life insurance, 401k match, and tuition reimbursement
- Philanthropy Programs, including matching gifts, volunteer grants, charitable grants, and corporate sponsorships
