Associate Director, Commercial Mortgage Loans Specialist
2 days ago
SS&C Technologies is seeking an experienced Associate Director to join our Commercial Mortgage Loans team. As a key member of our operations team, you will be responsible for managing the daily loan servicing function for our commercial loan clients.
Key Responsibilities:
- Manage the primary loan servicing function for existing and new commercial RE/Construction/Bridge loan clients
- Ensure daily, weekly, and monthly functions are processed promptly and accurately for all loan life cycle events
- Verify general ledger entries, loan cash transactions, interest accrual, and income are reconciled, and ensure scheduled servicing reports and month-end trial balances are delivered timely and accurately to clients
- Hire, manage, and lead staff, and lead the improvement of the efficiency and effectiveness of the primary loan outsourcing service
- Manage the relationship with one or multiple clients, including maintaining KPIs, operational calls, and project management of client-specific initiatives
- Develop and implement consistent policies and procedures for clients, including business analysis, new requirements, workflow, and operational review
- Identify inefficiencies in the current production process and implement operational efficiencies
- Assist in the onboarding of new clients and act as an escalation point for all clients
Requirements:
- Bachelor's degree in Accounting or a related field
- 10+ years of experience in primary loan servicing in the commercial loan administration services industry; preferably with experience in a short-term credit fund, bank, or private RE fund
- 5+ years of experience in a supervisory role in daily loan operations and client relations
- Ability and solid understanding of best practices on functions of loan administration and loan accounting under US GAAP
- Experience using loan administration and accounting software
- Experience preparing and reviewing loan trial balances, age/delinquency reports, escrow analyses, loan funding memos, payoff statements, loan statements, cash reconciliations, and month-end reporting
- Strong verbal and written communication skills
- Strong analytical skills and ability to remain highly organized in a deadline-driven environment
- Effective leader with the ability to promote collaboration within a team
What We Offer:
- Competitive salary range: $100,000 - $190,000 (NY) or $115,000 - $195,000 (CA)
- Excellent benefits, including health, dental, 401(k) plan, tuition reimbursement, and professional development opportunities
- Equal Employment Opportunity employer
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