Industrial Sales Representative

2 days ago


Iowa City, Iowa, United States Grainger Businesses Full time
Job Title: On-Site Service Representative

Job Summary:

We are seeking a highly motivated and customer-focused On-Site Service Representative to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, managing inventory, and driving account growth through our KeepStock program.

Key Responsibilities:
  • Provide outstanding customer service by receiving and stocking purchased product, ensuring product stocking levels, and resolving customer problems promptly.
  • Gain knowledge of Grainger's offer to help improve orders through system integration.
  • Identify continuous improvement opportunities in productivity, process, and cycle time.
  • Comply with safety and inspection requirements of the facility where the service is being provided.
  • Help create new orders by engaging with customers to identify additional product needs.
  • Participate in quarterly reviews with customers and sales partners to assess viability of Inventory Solutions offerings.
Requirements:
  • 3 years' experience in selling or service environment.
  • High School Diploma or equivalent.
  • Customer service and sales growth oriented.
  • Collaboration and problem-solving skills.
  • Handle different technical and operational issues.
  • Have and maintain a valid driver's license in State of residence.
  • Must carry required levels of automobile insurance.
Benefits:
  • Medical, dental, vision, and life insurance plans.
  • Generous paid time off (PTO) and 6 company holidays per year.
  • Automatic 6% 401(k) company contribution each pay period.
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement.
  • A comprehensive set of emotional, financial, physical and social wellbeing programs.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.



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