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Client Relations Specialist
2 months ago
Compensation and Benefits:
- Performance-based bonuses
- Attractive salary package
- Career advancement opportunities
- Paid leave options
ROLE SUMMARY:
As a Client Relations Specialist at Will Harrison - State Farm Agent, you play a crucial role in our operational success and customer satisfaction. Your primary focus is to enhance our agency's growth through strong client relationships, serving as a bridge between client needs and our agency's various departments. By proactively promoting relevant products and services, you significantly improve the lives of our clients.
Advance your career while making a positive impact in the community. We are looking for a dedicated and personable insurance professional to contribute to our mission.
KEY RESPONSIBILITIES:
- Build and maintain customer relationships, ensuring timely follow-ups as necessary.
- Deliver prompt, accurate, and friendly customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
- Foster enduring and productive customer relationships.
REQUIRED QUALIFICATIONS:
- Preferred experience in sales roles (including outside sales, inside sales, retail sales, or telemarketing).
- Experience in managing client relationships is advantageous.
- Interest in marketing tailored products and services to meet customer needs.
- Exceptional communication skills, encompassing written, verbal, and listening abilities.
- Commitment to providing excellent customer service.
- Ability to anticipate and understand customer needs effectively.
- Proficient in relating to clients on a personal level.
ADDITIONAL BENEFITS:
- Paid time off, including holidays and personal/sick days.
- Base salary complemented by commission and bonuses.
- Opportunities for professional growth and advancement within the agency.