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Client Relations Specialist

2 months ago


Washington, Georgia, United States Will Harrison - State Farm Agent Full time
Job Overview

Compensation and Benefits:

  • Performance-based bonuses
  • Attractive salary package
  • Career advancement opportunities
  • Paid leave options

ROLE SUMMARY:
As a Client Relations Specialist at Will Harrison - State Farm Agent, you play a crucial role in our operational success and customer satisfaction. Your primary focus is to enhance our agency's growth through strong client relationships, serving as a bridge between client needs and our agency's various departments. By proactively promoting relevant products and services, you significantly improve the lives of our clients.


Advance your career while making a positive impact in the community. We are looking for a dedicated and personable insurance professional to contribute to our mission.


KEY RESPONSIBILITIES:

  • Build and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, accurate, and friendly customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
  • Foster enduring and productive customer relationships.

REQUIRED QUALIFICATIONS:

  • Preferred experience in sales roles (including outside sales, inside sales, retail sales, or telemarketing).
  • Experience in managing client relationships is advantageous.
  • Interest in marketing tailored products and services to meet customer needs.
  • Exceptional communication skills, encompassing written, verbal, and listening abilities.
  • Commitment to providing excellent customer service.
  • Ability to anticipate and understand customer needs effectively.
  • Proficient in relating to clients on a personal level.

ADDITIONAL BENEFITS:

  • Paid time off, including holidays and personal/sick days.
  • Base salary complemented by commission and bonuses.
  • Opportunities for professional growth and advancement within the agency.