Healthcare Support Specialist
2 weeks ago
Position Overview
The Medical Assistant plays a vital role in both clinical and administrative functions within the healthcare setting. The clinical duties encompass measuring vital signs during patient interactions, compiling comprehensive medical histories, and administering medications under the supervision of a licensed physician. The administrative responsibilities include managing appointment schedules, processing billing, and assisting patients with insurance documentation.
Essential Qualifications
Education
- High School Diploma or Equivalent
Experience
- No prior experience required
Licenses/Certifications
- Certification as a Medical Assistant (AAMA) or Registered Medical Assistant (AMT)
- Current CPR certification
Preferred Qualifications
Preferred Education
- Graduate from an accredited medical assisting program.
Preferred Experience
- 1-2 years of experience in a healthcare environment.
Core Responsibilities
- Accurately measure and document vital signs, gather patient medical history, and record chief complaints in the medical chart.
- Prepare examination and treatment areas with necessary instruments and supplies.
- Maintain and sterilize equipment and supplies for various treatments.
- Assist in scheduling diagnostic tests and treatments.
- Prepare patients for examinations.
- Perform phlebotomy, finger sticks, and collect other laboratory specimens.
- Support healthcare providers during examinations and minor surgical procedures.
- Adhere to infection control protocols and procedures.
- Manage and follow up on telephone communications from patients, referrals, and pharmacies.
- Process electronic prescriptions as directed by healthcare providers.
- Conduct waived laboratory tests, EKGs, and administer injections.
- Apply dressings and remove sutures as instructed by the provider.
- Utilize CPR skills when necessary.
- Dispose of biohazardous waste in accordance with state regulations.
- Comply with OSHA standards and maintain a safe working environment.
- Document all activities accurately, legally, and ethically.
- Perform additional duties as assigned.
- Maintain physical fitness to handle the demands of an active role.
- Exhibit manual dexterity, good hand-eye coordination, and adequate vision for daily tasks.
- Demonstrate strong organizational skills and effective communication abilities.
- Establish and nurture positive working relationships with patients, colleagues, and external agencies.
- Respond calmly and effectively in emergency situations.
- Possess proficient verbal and written communication skills in English.
- Be capable of performing physical tasks such as standing for extended periods, walking, bending, pushing, pulling, and lifting over 30 lbs.
PI
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