Branch Manager Assistant

2 days ago


Elkwood VA USA, United States Southern States Full time
Job Summary

This role supports the Branch Manager in overseeing daily operations and activities at the Elkwood Facility. The successful candidate will provide input to the Branch Manager on performance appraisals, assist with interviewing and hiring staff, and ensure a positive work environment through diversity, understanding, and respect.

Key Responsibilities
  • Assist with interviewing, hiring, and training staff
  • Provide input to the Branch Manager on performance appraisals
  • Ensure conditions across the facility meet or exceed standards for safety, service, and operational efficiency
  • Coordinate with the Branch Manager to oversee daily operations, including fuel, food, inventory, and customer service
  • Ensure proper standards for food safety and sanitization
  • Engage regularly with customers to ensure a positive shopping experience
  • Resolve customer complaints and concerns in a timely manner
  • Receive merchandise and apply the principles of checking IDs on all customers who purchase alcohol and tobacco products
  • Assist with all functions associated with the ATM located inside the store
Requirements
  • High school diploma or equivalent
  • College degree in a business-related field preferred
  • Servesafe certification required or willingness to obtain certification
  • One or more years of experience as a supervisor or manager of a retail or convenience store
  • Excellent verbal and written communication skills
  • Strong interpersonal and customer service skills
  • Valid driver's license and reliable transportation
Work Environment

The job functions are performed in an environment with exposure to food, hot oil, grease, sharp objects, glass, kitchen appliances, slippery floors, hot water, fumes, cuts, and burns, hot and cold environments, contaminants, noisy and distracting environments, and working in close proximity to others.

The successful candidate must be able to speak to co-workers, vendors, and customers regarding day-to-day business operations.



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