Branch Manager

7 days ago

US Roanoke VA USA PeopleReady Full time
Job Title: Branch Manager

We're seeking a seasoned leader to oversee the day-to-day operations of our Roanoke, VA branch. As a Branch Manager, you'll be responsible for leading a team, organizing operational activities, and executing the branch sales strategy. Your goal will be to ensure operational and financial performance is maintained, and profit margins and revenue goals are achieved.

Key Responsibilities:
  • Execute branch sales strategy by sourcing and qualifying new leads, developing our workforce solutions, and pricing and closing orders.
  • Manage and grow existing customer accounts by closing additional up-sell and cross-sell opportunities.
  • Oversee recruiting efforts to ensure that we have a qualified pool of talent to meet customer demand.
  • Strategically manage branch profit and loss (P&L).
  • Handle complaints, settle disputes, resolve grievances and conflicts – you know how to negotiate and diffuse conflicts.
  • Hire, manage, train, and coach your team of branch staff.
  • Work with employees to set performance goals, expectations, and professional development plans while holding them accountable for branch success.
  • Oversee day-to-day operations of the branch and assist with hands-on processes as needed.
  • Continuously seek ways to streamline processes for operational efficiency and excellence.
  • Ensure workers are appropriately dispatched to job sites, customer orders are serviced and filled, and payouts are timely.
  • Create a culture of safety by conducting site visits and meeting with our customers and temporary job seekers.
  • Manage workers' compensation claims.
  • Embody our company culture principles: We Are Customer Obsessed, We Do the Right Thing, We Stand Together, We Reimagine What is Possible, and We are a Force for Good.
Requirements:
  • 5 years related experience; Bachelor's Degree or equivalent combination of education and experience.
  • Prior experience managing in the staffing industry preferred.
  • Prior experience in sales as an independent producer or sales leader.
  • Proven leadership competencies and experience.
  • Excellent communications skills, both written and verbal.
  • Demonstrates proficient business acumen to include financial performance and success in developing and maintaining customer relationships.
  • Advanced problem-solving skills with the ability to define problems, collect data, establish facts, draw valid conclusions, and make decisions.
  • Ability to execute, prioritize, and meet deadlines under pressure.
  • Ability to drive processes, improve operational performance, and achieve results.
  • Ability to hire, manage, develop, and lead individuals and teams.
  • Ability to effectively interact and build relationships with a diverse employee population.
  • Valid driver's license.
What We Offer:

We offer a competitive benefits package, including Medical/Dental/Vision insurance, Company-matching 401(k), Employee Stock Purchase Program, and Tuition Reimbursement, in addition to other programs and perks.

Physical and Work Requirements:

Branch work environment with frequent customer interaction, constantly operates a computer, phone, and other office equipment. Employee is frequently required to stand, walk, sit, talk, and/or hear for long periods of time. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move 25 pounds, and occasionally lift and/or move 50 pounds. Valid driver's license and good safety record required for driving to locations. Occasionally exposed to outdoor weather conditions. Required to inspect equipment, detect safety hazards, judge and communicate risks.

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