Grocery Store Customer Experience Specialist

2 days ago


Mooresville, North Carolina, United States Food Lion Full time
Job Summary:

As a Grocery Store Customer Experience Specialist at Food Lion, you will play a critical role in ensuring that customers have a positive shopping experience. Your responsibilities will include providing exceptional customer service, handling cash transactions, and maintaining a clean store environment.

Key Responsibilities:
  • Deliver outstanding customer service, responding promptly to customer inquiries and concerns
  • Process transactions accurately and efficiently, handling cash, checks, and credit card payments
  • Assist customers with their purchases, answering questions and providing product information
  • Maintain a clean and organized store environment, adhering to Food Lion's high standards
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive work environment
Requirements:
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends
  • Excellent communication and interpersonal skills
  • Ability to lift up to 50 pounds and stand for long periods
Estimated Salary:

$45,000 - $65,000 per year, depending on experience



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