Grocery Associate with Exceptional Customer Service
7 days ago
Food Lion is a leading grocery retail group on the East Coast and one of the nation's largest grocery retailers, operating over 2,000 stores across more than 20 states. Our company team consists of around 100 associates working together to deliver a uniquely local omnichannel experience to our millions of customers each week.
Salary and Job InformationThe estimated salary for this position ranges from $15 to $25 per hour, depending on location and experience. As a Center Store (Grocery) Associate at Food Lion, you will provide exceptional customer service, maintain store standards, and maximize sales through excellent customer interactions. Your primary duties will include:
- Maintaining an atmosphere of enthusiastic customer awareness with a focus on fast, friendly, and accurate customer service
- Courteously assisting fellow associates
- Cleaning shelves and shelf tag moldings as needed during restocking
- Maintaining shelf allocations by stocking merchandise according to tags
- Ensuring that only saleable merchandise is placed on the shelves
- Understanding and utilizing company tools such as average cost inventory system (ACIS) and ordering (CAO)
- Adhering to company guidelines, policies, and standard practice
- Familiarizing yourself with and following Food Safety and Workplace Safety guidelines and procedures
- Observing and correcting unsafe conditions to prevent associate or customer accidents
- Reporting all incidents in accordance with established Food Lion procedures
To be successful in this role, you will need:
- A high school diploma or equivalent preferred
- Excellent interpersonal, organizational, communication, and customer service skills
- The ability and willingness to learn multiple tasks and technical requirements of the job
- Technical problem-solving skills
- Ability to meet minimum age requirements and physical demands of the position
This position requires standing 100% of the time, frequently walking short distances, bending, lifting up to 15 pounds continuously, and occasionally lifting up to 50 pounds. You must also tolerate working in extreme temperatures for short periods. If you are physically able to perform these tasks and have a passion for delivering outstanding customer service, we encourage you to apply for this rewarding opportunity.
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