Senior Restaurant Manager

6 days ago


Colorado Springs, Colorado, United States Shake Shack Full time

About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Shake Shack. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality, service, and hospitality are consistently met.

Key Responsibilities

  • Oversee inventory management, quality control, and safety procedures to ensure a seamless customer experience
  • Lead and develop the hourly team, providing coaching and guidance to ensure they have the skills and knowledge needed to succeed
  • Manage all support functions, including payroll, scheduling, and facilities maintenance
  • Maintain the facility to the highest standards of cleanliness and organization, upholding our commitment to excellence and hospitality
  • Assist the General Manager with employee relations, ensuring a positive and inclusive work environment
  • Establish and build community relations, fostering strong connections with our customers and the local community

Requirements

  • Minimum 3 years of senior management experience in a high-volume, fast-paced restaurant environment
  • Ability to learn and train others on all aspects of restaurant operations
  • Ability to drive hospitality and inspire others to do so
  • Must be able to coach and develop others
  • Minimum 1 year of P&L responsibilities

What We Offer

  • Career development opportunities in a growing company
  • Competitive salary + quarterly performance bonuses
  • Medical, dental, and vision insurance
  • 401K plan with company match
  • Paid time off (3 weeks to start)
  • Charitable opportunities to give back
  • Award-winning online training

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