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Customer Experience Representative

2 months ago

East Hanover, New Jersey, United States Best Buy Full time

**Job Summary**

Best Buy is seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, building relationships, and driving sales growth.

**Key Responsibilities:**

  • Engage customers using relationship skills and inspire them to see what's possible with technology.
  • Build quality relationships with customers and clients, making them feel excited, confident, and appreciated while providing them with relevant and memorable solutions.
  • Maintain knowledge of technology products and services through necessary trainings and certifications as well as self-development.
  • Support the operational processes of sales, returns, and exchanges when working in customer service.
  • Work closely with other employees to demonstrate, promote, and sell products and services within all store sales zones as needed.

**Requirements:**

  • Ability to work successfully as part of a team.
  • Preferred qualifications include 3 months of experience working in customer service, sales, or related fields.

**About Best Buy:**

Best Buy is a leading retailer of consumer electronics and technology products. We are committed to delivering exceptional customer experiences and driving sales growth through our sales floor teams.