Insurance Reimbursement Supervisor

1 month ago

Seattle, Washington, United States Neighbor Care Health Full time
Job Summary

The Insurance Reimbursement Supervisor plays a critical role in ensuring the collection of and maximizing revenue opportunities through daily/regular oversight of the team. This includes consistent follow-up and/or appeal of unpaid, partially paid or denied claims. The successful candidate will work alongside the Director of Revenue to effectively monitor and report on billing metrics and strategic revenue opportunities.

Key Responsibilities
  • Supervise and mentor the Insurance Reimbursement and Patient Financial Specialist Teams
  • Accurately decipher denial reason and prospectively plans follow-up steps utilizing the electronic billing system
  • Collection efforts for primary, secondary, or tertiary Insurances, which include calling commercial and government insurance companies
  • Provide oversight at all levels of an insurance appeal
  • Provide training, guidance and direction to direct reports
  • Monitor and review Aged A/R
  • Review and process Write Off Requests
  • Monitor Productivity Reports
  • Partner with Director of Revenue and internal departments to resolve business issues that may affect collection activities
  • Responsible for ensuring that all payer correspondence is distributed and handled in a timely manner.
  • Review managed care contracts to determine correct reimbursement for each account
  • Submit written appeals for underpayments to insurance companies
  • Tracks, recognize trends and analyzes ways to fix/reduce payer denials and rejections.
  • Call insurance companies to check on the status of unpaid claims
  • Works on and tracks outgoing and incoming correspondence from insurance companies
  • Understands and follows all federal, state, and local payer-billing requirements.
  • Print and re-file claims as needed
  • Answer incoming patient and insurance company phone calls as received
  • Ensure all accounts are worked from work queues with proficiency and 95% accuracy
  • Assist the team to meet individual quality and quantity performance goals
  • Make independent decisions that require individual and/or team analysis, reasoning, and problem solving.
  • Knowledge and understanding of the healthcare revenue cycle
  • Knowledge and understanding of CPT4, ICD10 and HCPC coding
  • Understanding and knowledge of insurance plans pertaining to contractual adjustments and discounts
  • Excellent customer service skills
  • Perform other duties as assigned
Supervisory Responsibilities
  • Develop effective and efficient staffing schedules that are sensitive to productivity, workflow requirements
  • Audit operational processes and counsel/train staff as needed.
  • Supports staff efforts in the resolution of customer service and billing issues
  • Recommends and implements changes to Billing Coding policies and procedures as necessary.
  • Performs regular review of regulations governing the billing of patient services and organizational billing practices.
Key Skills
  • Ability to adhere to Neighborcare Health policy and procedures
  • Ability to be detail oriented and to problem-solving
  • Research Insurance Denials
  • Ability to interpret and discuss an insurance explanation of benefits and payments
  • Ability to meet and comply with HIPAA/Confidentiality policies and procedures
  • Ability to organize, problem solve, and work under pressure independently to meet critical deadlines
  • Ability to demonstrate predictable, reliable and timely attendance
  • Knowledge of Managed Care, Medicare and Medicaid guidelines
  • Extensive working knowledge of billing and collections for Medicare, Medicaid and commercial payers.
  • Skill in time management
  • Basic Accounting Skills
  • Basic knowledge in Microsoft Word and Excel
  • Strong attention to detail
  • Knowledge and understanding of policies and procedures governing credit balance analysis and resolution of provider contracts with insurance companies
Education/Experience

Required: Associate's Degree, 2-3 years of medical billing/collections, 1-3 years lead or supervisory experience in healthcare

The mission of Neighborcare Health is to provide comprehensive health care to families and individuals who have difficulty accessing care; respond with sensitivity to the needs of our culturally diverse patients; and advocate and work with others to improve the overall health status of the communities we serve.

Our service commitments were created by staff members, leaders, board members and patients. We use these as a guide and expectation for how we treat our patients and each other. You may learn more about our service commitments here:

  • Serving patients
  • Serving each other
  • A warm welcome
  • Caring
  • Respect
  • Working together
  • Trusting Relationship

For 50 years, Neighborcare Health has been caring for our neighbors with essential medical and dental care, counseling, outreach, health education and more in Seattle, Vashon, and our newest dental clinic in Olympia Our purpose is to improve health by engaging, educating, and empowering people in the communities we serve. We are looking to hire the best talent to support our culturally diverse workplace and community.

The wage range for this position is minimum $28.87 up to $38.75 maximum. Compensation will be determined based on years of relevant experience.

  • Insurance Broker

    4 weeks ago

    Seattle, Washington, United States USG Insurance Services, Inc. Full time

    Job OverviewUSG Insurance Services, Inc. is seeking a highly motivated and experienced Insurance Broker to join our team. As a Wholesale Broker, you will be responsible for soliciting, underwriting, marketing, and securing coverage for our business enterprises within the excess and surplus lines marketplace.Key Responsibilities:Develop a network of...

  • Insurance Services Property and Casualty Supervisor

    1 month ago

    Seattle, Washington, United States Anywhere Real Estate Full time

    Job SummaryAs the Service Supervisor for Anywhere Insurance Agency, you will be responsible for overseeing day-to-day insurance service team, ensuring our customers receive timely and accurate service responses. You will be responsible to ensure seamless workflows and efficient processes. Your role will involve serving as the primary point of contact for the...

  • Maintenance Supervisor

    4 weeks ago

    Seattle, Washington, United States Security Properties Full time

    About Security PropertiesAt Security Properties, we're committed to providing exceptional living experiences for our residents. As a Maintenance Supervisor, you'll play a critical role in ensuring our properties meet the highest standards of maintenance and upkeep.Key ResponsibilitiesLead a team of maintenance technicians in diagnosing and repairing issues...

  • Field Supervisor

    4 weeks ago

    Seattle, Washington, United States Emerald Blue Full time

    Job SummaryEmerald Blue is seeking a highly skilled Field Supervisor to lead our installation team and ensure the successful completion of projects. As a key member of our team, you will be responsible for coordinating daily operations, managing team members, and maintaining a safe and efficient work environment.Key ResponsibilitiesCoordinate daily...

  • MDS Coordinator

    2 weeks ago

    Seattle, Washington, United States Genesis HealthCare Full time

    About the RoleWe are seeking a highly skilled Registered Nurse to join our team as a Minimum Data Set (MDS) Coordinator. In this role, you will play a vital part in ensuring the appropriate reimbursement for patient care services by participating in the Patient Assessment Process.Key Responsibilities:Assist in the development of individualized patient care...

  • Substance Use Disorder Treatment Supervisor

    1 month ago

    Seattle, Washington, United States Internal Careers Full time

    Job Title: Substance Use Disorder SupervisorTherapeutic Health Services (THS) is seeking a highly skilled Substance Use Disorder Supervisor to join our Shoreline team. As a key member of our clinical leadership team, you will be responsible for supervising clinical staff, ensuring the delivery of exceptional services to individuals in need.Key...

  • Building Operations Supervisor

    1 month ago

    Seattle, Washington, United States Seattle Children's Full time

    Job SummaryWe are seeking a highly skilled and experienced Building Operations Supervisor to join our team at Seattle Children's. As a key member of our facilities management team, you will be responsible for overseeing the maintenance and repair of our building systems, coordinating with interdisciplinary teams, and ensuring compliance with all applicable...

  • Site Supervisor

    1 month ago

    Seattle, Washington, United States Financial & Realty Services, LLC Full time

    Job OverviewFinancial & Realty Services, LLC is seeking a highly skilled Site Supervisor/Task Leader to provide logistics support for our FAA client's National Airspace System (NAS) and other Capital Improvement Projects (CIP) in Seattle, Washington.The ideal candidate will have a strong background in real estate and logistics, with a minimum of 6 years of...

  • Maintenance Supervisor

    1 month ago

    Seattle, Washington, United States MG Properties Full time

    Job Title: Maintenance SupervisorWe are seeking a skilled Maintenance Supervisor to join our team at MG Properties. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our apartment communities.Key Responsibilities:Diagnose and perform or delegate minor and routine maintenance tasksOversee and inspect work...

  • Building Operations Supervisor

    4 weeks ago

    Seattle, Washington, United States Seattle Children's Full time

    Job SummarySeattle Children's seeks a highly skilled Building Operations Supervisor to join our team. As a key member of our facilities management team, you will be responsible for supervising engineering and maintenance staff and contractors, coordinating and scheduling maintenance and repair of building systems, and leading interdisciplinary teams to...

  • Insurance Producer

    4 weeks ago

    Seattle, Washington, United States Davis Agency Inc Full time

    Job OverviewWelcome to Davis Agency LLC, where we take pride in being a pillar in our communities. As an insurance producer, you'll be at the forefront of our efforts to provide comprehensive insurance solutions to individuals and businesses alike.In this role, you will create lasting relationships with clients, understanding their needs and guiding them...

  • Diagnostic Imaging Supervisor

    4 weeks ago

    Seattle, Washington, United States Unavailable Full time

    Job SummaryWe are seeking a highly skilled Diagnostic Imaging Supervisor to join our team at Fred Hutchinson Cancer Center. The successful candidate will be responsible for coordinating and directing the daily operations of the Medical Imaging Department, ensuring the timely completion of patient exams and maintaining technical quality.The Diagnostic Imaging...

  • Agency Director

    1 month ago

    Seattle, Washington, United States Combined Insurance Full time

    Agency Leader Job DescriptionCombined Insurance, a Chubb Company, is seeking an experienced Agency Leader to drive sales growth and team performance in a fast-paced and dynamic environment. As a key member of our team, you will be responsible for delivering annual new sales objectives, sourcing and developing new business opportunities, and providing...

  • Maintenance Supervisor

    4 weeks ago

    Seattle, Washington, United States Indigo Real Estate Services Full time

    Job Title: Maintenance SupervisorIndigo Real Estate Services is seeking a highly organized and energetic Maintenance Supervisor to join our team. As a key member of our maintenance team, you will be responsible for supervising all maintenance operations, including curb appeal, timely work request service, and quality turnover/make-ready schedule.Key...

  • Clinical Supervisor RN

    4 weeks ago

    Seattle, Washington, United States Swedish Health Services Full time

    Job SummaryWe are seeking a skilled Clinical Supervisor RN to join our team at Swedish Health Services. As a Clinical Supervisor RN, you will be responsible for planning, assigning, coordinating, and controlling nursing care and services for patients. You will serve as a mentor and leader, providing support, guidance, and training as needed.Key...

  • Medical Assistant Supervisor

    4 weeks ago

    Seattle, Washington, United States SeaMar Community Health Centers Full time

    Sea Mar Community Health Centers is seeking a Medical Assistant Supervisor to join our team at our White Center Medical Clinic. This is a leadership position that requires strong clinical and supervisory skills to ensure quality care and services for our patients.The Medical Assistant Supervisor will oversee the performance of medical assistants, assist with...

  • Nursing Supervisor

    4 weeks ago

    Seattle, Washington, United States Swedish Health Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Nursing Supervisor to join our team at Swedish Cherry Hill. As a Nursing Supervisor, you will be responsible for assisting the Manager in providing overall leadership and direction for the Critical Care units. You will create an environment that fosters a multidisciplinary team and collaborative...

  • Project Management Supervisor

    3 weeks ago

    Seattle, Washington, United States Swedish Health Services Full time

    Job SummaryThe Supervisor Project Management role at Swedish Health Services is responsible for assisting the Parking & Commuting Services Director in managing the day-to-day operations of the Luum platform. This includes attending new employee orientations, processing bus pass orders, and ensuring all caregivers are using Luum properly.Key...

  • Nurse Supervisor

    3 weeks ago

    Seattle, Washington, United States Washington Care Center Full time

    Job Summary:Washington Care Center is seeking a skilled Registered Nurse (RN) to assume responsibility and accountability for a group of residents/patients for a shift of duty. The ideal candidate adheres to the standards of care for the area, maintains resident/patient safety, and supervises the resident/patient care activity.Key Responsibilities:• Makes...

  • Operations Supervisor, Towing Operations

    4 weeks ago

    Seattle, Washington, United States McGee Air Services Full time

    Job Title: Operations Supervisor, Towing OperationsMcGee Air Services is seeking an experienced Operations Supervisor to lead our Towing Operations team at the Seattle-Tacoma International Airport.Job SummaryThe Operations Supervisor will be responsible for overseeing the daily activities of Station Agents, including scheduling, training, attendance,...