Team Leader for Cold Stone Creamery
2 weeks ago
Position Overview:
As a Team Leader at Cold Stone Creamery, your role will encompass a variety of responsibilities aimed at ensuring operational excellence and customer satisfaction.
Key Responsibilities:
1. **Employee Development:** Mentor and guide team members to enhance their skills and performance.
2. **Task Management:** Assign duties to staff and monitor their progress to ensure efficiency.
3. **Performance Accountability:** Hold team members responsible for their contributions and service quality.
4. **Customer Service Excellence:** Foster a welcoming environment by ensuring prompt and friendly service.
5. **Staffing and Scheduling:** Optimize labor costs through effective scheduling and staffing strategies.
6. **Financial Integrity:** Oversee cash handling procedures to maintain accuracy and security.
7. **Inventory Control:** Manage inventory levels and ordering processes to meet operational needs.
Join our team and contribute to creating memorable experiences for our customers
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