Assistant General Manager

3 days ago


Columbia, Missouri, United States Real Equity Management Full time
Assistant General Hotel Manager Job Description

We are seeking a highly motivated and experienced Assistant General Hotel Manager to join our team at The TownePlace Suites by Marriott in Columbia. As a key member of our hotel management team, you will play a vital role in ensuring the smooth operation of our hotel and delivering exceptional guest experiences.

Key Responsibilities:
  • Assist the General Manager in directing and overseeing all operational activities and departments to maximize revenue and deliver a positive experience for guests.
  • Develop and implement strategies to improve performance, motivate associates, and provide constructive criticism.
  • Encourage staff to solve guest and associate-related concerns and address customer complaints in a timely manner.
  • Lead revenue management efforts to ensure the hotel's room occupancy and Average Daily Rate objectives are met.
  • Assist in the development and implementation of goals, policies, procedures, and priorities relating to the area(s) of responsibility.
  • Assist the General Manager with all accounting functions, including accounts payable and receivable, petty cash, payroll, and ordering procedures.
  • Support the General Manager with daily guestroom inspections and ensure that all hotel operations are running smoothly.
  • Perform quality assurance (QA) requirements and audits for areas of responsibility.
  • Adhere to all franchise and company procedures and regulations as well as standard operating procedures.
Requirements:
  • Bachelor's degree in Hospitality Management or related field.
  • 1+ year experience working in a customer-facing position at a similar hotel environment.
  • Previous experience in a lead hotel position or AGM experience.
  • Outgoing personality with exceptional customer service skills.
  • Ability to work flexible hours and/or overtime as required.
  • Excellent communication and organizational skills.

We offer a competitive salary range of $50,000 to $65,000, based upon experience. If you are a motivated and experienced hotel professional looking for a new challenge, please submit your application.



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