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Fraud Investigation Expert
2 months ago
What is the Opportunity?
As a key player in our organization, you will be tasked with conducting thorough analyses and documenting root cause assessments on client transactions flagged through our fraud detection systems. Your efforts will be crucial in identifying fraudulent rings, scams, and activities that pose risks to both our clients and the bank's financial integrity.
1. Analyze client transactions identified by our monitoring systems, covering various transaction types such as credit, cash, wire transfers, remote deposits, and loans.
2. Conduct and document timely investigations, ensuring decisions are well-reasoned and supported by evidence.
3. Utilize a range of internal banking systems and external research tools to investigate, research, and compile documentation related to fraud cases, while performing root cause analyses to develop strategies for mitigating future risks.
4. Engage in follow-up communications with colleagues and clients to gather any missing or necessary information.
5. Exhibit personal excellence through punctuality, integrity, and accountability.
6. Apply critical thinking and independent judgment in your investigations.
7. Leverage your expertise in the financial services sector to enhance fraud detection and prevention measures.
8. Act as a champion for initiatives across the fraud organization aimed at addressing identified risk events.
9. Provide escalation support for fraud operations and communicate emerging fraud trends across client operations.
Qualifications:
• Bachelor's Degree or equivalent experience
• Minimum of 5 years in risk management or fraud-related roles
• Minimum of 5 years in fraud investigations
Skills and Knowledge:
• Ability to work effectively both independently and within a team.
• Advanced proficiency in computer applications (e.g., MS Word, Outlook, Excel).
• Strong analytical skills, sound judgment, attention to detail, and internet proficiency.
• Comprehensive understanding of deposit, credit, and money movement transactions, along with potential fraud attack vectors.
• A strong work ethic aligned with the bank's core values, flexibility, and adaptability to change.
• Capacity to manage multiple tasks, adjust to shifting priorities, and achieve specific performance objectives.
• Advanced knowledge of PC functions in a Windows environment, with proficiency in Excel and Word.
• Effective written and verbal communication skills to interact with all levels of bank personnel and clients.
• Demonstrated experience in root cause analysis and event management coordination.
• CFE and/or CFCI certification is preferred.
• Familiarity with programming tools such as Snowflake, Python, or SAS for data queries is a plus.
Compensation:
Starting base salary:
$65,296 - $104,304 per year. Exact compensation may vary based on skills, experience, and location. This position is eligible for bonuses and/or commissions.
Benefits and Perks:
At City National Bank, we are committed to providing the best benefits and perks to our colleagues.
Inclusion and Equal Opportunity Employment:
City National Bank is an equal opportunity employer dedicated to fostering diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by law.