Service Excellence Specialist
3 days ago
MCKEEVER ENTERPRISES INC is seeking a Service Excellence Specialist to provide exceptional customer service and support to our customers. This role requires a strong ability to communicate effectively, both verbally and written, and to work independently with minimal supervision.
The estimated salary for this position is $45,000 - $60,000 per year, based on location and experience.
Key Responsibilities- Provide outstanding customer service by responding promptly to customer inquiries and resolving issues in a fair and timely manner.
- Develop and maintain a thorough knowledge of products and services offered by MCKEEVER ENTERPRISES INC.
- Collaborate with colleagues to achieve sales and customer satisfaction goals.
- Contribute to a positive and inclusive work environment by demonstrating respect, empathy, and understanding towards colleagues and customers.
- Bachelor's degree in a related field (communications, business, marketing, etc.).
- 1-2 years of customer service experience in a retail or similar setting.
- Strong analytical and problem-solving skills.
- Ability to multitask and prioritize tasks effectively.
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Customer Service Specialist
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