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Customer Service Representative

2 months ago

Las Vegas, Nevada, United States Jerry's Nugget Full time

Job Summary:

Greet and escort guests to tables, maintaining a courteous and efficient operation to ensure guest satisfaction.

Key Responsibilities:

  • Greet guests and seat them promptly with menus
  • Take drink orders and ensure timely delivery
  • Monitor guest satisfaction and address any concerns
  • Assist in bussing tables and maintaining a clean dining area
  • Prepare and serve desserts and other menu items
  • Perform side work as required, including cleaning and sanitizing equipment
  • Close guest checks and process payments
  • Assist with opening and closing duties, including setting up and breaking down the dining area
  • Participate in ongoing training and development to improve customer service skills

Requirements:

  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and interpersonal skills
  • Ability to work a variety of shifts, including mornings, evenings, and weekends
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to lift up to 20 pounds and stand for long periods

Work Environment:

  • Must be willing to work in a casino environment
  • Must be able to tolerate areas containing second-hand smoke