Customer Service Representative
3 days ago
Join our team as a Customer Service Representative and provide exceptional service to our customers. As a key member of our sales floor team, you will be responsible for ensuring a positive shopping experience for our customers.
Key Responsibilities:- Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
- Maintain knowledge of current sales promotions and products.
- Process and follow up on phone orders, back orders, and special orders.
- Assist customers with locating merchandise and initiate charge sends as needed.
- Maintain up-to-date customer service logs and assist on the sales floor as needed.
- Perform other duties as assigned by management.
- 1-2 years retail sales experience, with a focus on customer service.
- Proven ability to prioritize and handle multiple tasks simultaneously.
- Ability to be mobile on the sales floor for extended periods and lift up to 75 pounds.
- Availability to work a minimum of three shifts per week, including Saturdays and Sundays.
Williams-Sonoma, Inc. is a leading specialty retailer of high-quality products for the home. Our family of brands includes Pottery Barn, West Elm, and more. We offer beautifully designed, stylish, and functional products for every area of the home.
We're a successful, fast-growing company with an entrepreneurial vibe and a passion for innovation. We're committed to providing our customers with an exceptional shopping experience and to supporting our employees in their careers.
Benefits- Generous discount on all Williams-Sonoma, Inc. brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays (full-time).
- Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time).
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