Account Manager

10 hours ago


New York, New York, United States beqom Full time
Job Title: Account Manager

Beqom is seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for managing our key accounts, driving value from our Cloud solution, and consulting/services teams to accelerate Customer Engagement and Experience.

Key Responsibilities:
  • Manage the global relationship between beqom and the account with the goal of remaining a valuable and trusted provider for the long term.
  • Develop and execute strategies to grow beqom's footprint and vision within assigned accounts.
  • Manage and achieve sales objectives on assigned accounts.
  • Identify upselling and cross-selling opportunities, advance them through the stages, and negotiate to close.
  • Nurture relationships with multiple management layers of key stakeholders across various departments, such as HR, Sales, Finance, IT, and procurement.
  • Serve as the ambassador for your customer within beqom by focusing on their needs and doing the right thing for them.
  • Protect existing business through robust daily account management, a strong focus on operational excellence, and a passion for understanding and supporting your customer's business and IT goals.
  • Work closely with Customer Success, Delivery, and Product teams to bring innovative ideas to your customer and articulate complex value propositions.
  • Address customer complaints and manage escalations.
  • Negotiate key contracts and annual renewals of licenses.
  • Manage account administration and actively provide input for accurate forecasting.
Requirements:
  • 5+ years combined experience across sales and consulting services.
  • Proven track record of cultivating multi-layered relationships from C-suite to director, manager, and operational level, across multiple functions including business, IT, and procurement.
  • Team player, who has experience with managing complex matrix account governance and implementing account management frameworks with proven results.
  • Ability to develop and articulate a strong account vision and federate external/internal teams behind this to execute.
  • Ability to articulate complex value propositions and benefits realised.
  • Passion and enthusiasm for solving customers' problems.
  • Strong work ethic with the required sense of urgency towards customers' needs.
  • Organizational skills with the right amount of attention to detail.
  • Self-starter/Self-motivator with little need for direct supervision.
  • Proven consultative sales skills, including the ability to articulate a clear, concise solution ROI.
Why Beqom?
  • Dynamic environment favoring initiative and autonomy.
  • Great opportunity to learn on the job and expand horizons.
  • Annual company kickoff at an offsite location.
  • You will have the opportunity to work with a talented team of global professionals, collaborate with leading organizations worldwide, and drive meaningful change in the way businesses manage compensation.

Compensation Range: 100KUSD - 140KUSD/year


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