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Eyewear Specialist
2 months ago
Why You Should Consider Joining Us:
At North Lake Eyecare, we are a community-focused eyecare establishment led by experienced professionals, supported by the innovative FYidoctors network. Since our inception, FYidoctors has transformed from a modest group of optometrists into a thriving organization with thousands of dedicated employees and numerous locations across North America.
Our leadership team comprises respected figures from national optometric associations, bringing a wealth of experience and a steadfast commitment to the core values of our profession.
We prioritize enhancing the lives of our patients while fostering a positive and supportive workplace culture that encourages personal and professional growth.
Together, we advocate for the integrity of the optometric field and the importance of patient care.What We Offer:
A comprehensive rewards package that includes benefits, retirement plans, paid time off, and moreCompetitive compensationRapid growth opportunities that provide a stimulating and rewarding work environmentA collaborative workplace culture that promotes teamworkOngoing training and professional development opportunities
Your Role:
We are seeking a talented individual to join our team as an Eyewear Specialist & Practice Coordinator. In this role, you will manage the retail and repair of eyewear products while ensuring exceptional follow-up care for our patients.
Join us in our mission to advance eye health and improve the lives of our patients in a fulfilling and dynamic setting.This is a permanent full-time position with a standard workweek.
Your Responsibilities:
• Educating clients on optimal eyewear choices tailored to their lifestyle, ensuring they receive excellent value and quality
• Informing patients about the latest advancements in corrective eyewear solutions and assisting them in selecting frames that meet their aesthetic and functional needs
• Interpreting optical prescriptions as provided by optometrists
• Conducting frame and facial measurements to guarantee proper fit and positioning of new eyewear, along with performing repairs and adjustments for returning patients
• Submitting eyewear prescriptions to our manufacturing partners
• Contributing to the achievement of retail sales targets
• Upholding outstanding customer service standards through your interpersonal skills and problem-solving abilities, whether in person, over the phone, or via email
Your Qualifications:
• A minimum of two years of experience in the optical field is preferred
• A strong sales orientation
• Previous experience in a customer-facing role, ideally in a retail environment
• Ability to manage multiple tasks in a fast-paced setting
• A professional demeanor and a passion for engaging with people
• Commitment to being a valuable member of a high-performing team
• Proficiency in technology and computer systems, with solid skills in MS Office Suite
• A proven ability to learn new systems and processes
• Fluency in Spanish is an asset
Compensation:
Salary ranges from $27 to $30 per hour, depending on experience.
Education:
High school diploma or equivalent is preferred.
We appreciate your interest in North Lake Eyecare, part of the FYidoctors family, and look forward to reviewing your qualifications.