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Customer Service Section Head
2 months ago
The Customer Service Section Chief will be responsible for overseeing the organization, operation, and maintenance of the water meter reading section to ensure a safe and efficient work environment.
Key Responsibilities- Lead the water meter reading section to ensure effective and efficient operations
- Develop and implement strategies to improve customer service and satisfaction
- Collaborate with other departments to ensure seamless communication and coordination
- Monitor and analyze performance metrics to identify areas for improvement
- Ensure compliance with all relevant regulations and policies
To be successful in this role, you will need:
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to analyze data and make informed decisions
- Knowledge of customer service principles and practices
- Ability to work in a fast-paced environment and prioritize tasks effectively
The City of Houston Texas is a dynamic and growing organization that values its employees and provides opportunities for professional growth and development.
