Department Head

2 weeks ago

Houston, Texas, United States IES Communications Full time

Job Summary:

The Department Head is responsible for overseeing and directing the work activities of their respective team. This includes managing all aspects of the assigned department, from staffing and materials management to financial management, customer care, and customer delivery goals.

Key Responsibilities:

  • Recruit, hire, train, manage, supervise, promote, discipline, and discharge, if necessary, all department staff.
  • Effectively manage all human resource issues and escalate as needed per Company policies and procedures.
  • Provide guidance and mentoring to meet all department goals and objectives.
  • Manage the workload distribution of department staff.
  • Plan for, manage, monitor, and maintain project profitability to achieve Company goals.
  • Manage scopes of work that may include structured cable, audio-visual, security, life safety, estimating, or BIM.
  • Participate in and/or facilitate the bid process.
  • Manage all related quality and safety issues on customer work.
  • Act as the Company liaison for interface with customer representative(s).
  • Create, develop, and implement account process improvement(s).

Qualifications:

  • Must be self-motivated, positive in approach, professional, and lead others to create, develop, and implement project process improvement(s).
  • Must promote the Company culture and mission to all employees, vendors, clients, and business partners.
  • Must possess proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentation(s).
  • Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting, and quality requirements.
  • Must be able to travel within branch territory and/or regional territory as needed.
  • Must possess the ability to learn Company and customer project management systems.
  • Must be able to successfully secure and maintain a Company-sponsored American Express Card.

Education, Certification, License, and Skill Requirements:

  • Must possess at least a High School diploma or GED equivalency; Bachelor's Degree preferred.
  • Must have experience in customer interface, such as liaison between the customer and the Company.
  • Must possess a minimum of seven (7) years supervisory or managerial experience.
  • Must have a minimum of five (5) years of experience in telecommunications or a related technical or construction field.
  • Must be proficient with Microsoft Office (Word, Excel, and MS Project).
  • Must meet Company minimum driving standards.
  • Must be able to manage multiple tasks/projects simultaneously.
  • Must be able to supervise multiple direct reports – exempt and non-exempt.
  • Must have demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks, and manage these to final completion and customer turnover.

IES Communications:

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical, and communications contracting solutions for the commercial, industrial, residential, and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2023 fiscal year ending September 30, 2023, IES produced over $2.3 billion in revenue and employed over 8,400 employees at over 129 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

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