CBB QA Practices Manager

1 day ago

Irvine, California, United States U.S. Bank Full time
Job Description

This position assists the Consumer & Business Banking (CBB) Risk Quality Assurance (QA) Practices Director to design, facilitate, and maintain monitoring controls to promote consistent adherence to CBB QA Procedures, Business Line Quality Assurance (BLQA) Policy, and best practices throughout the QA lifecycle.

This includes work on a variety of projects supporting QA methodology and professional practices, including the QA Annual Plan, QA Procedures, Templates, Training, and QA Practices Peer Reviews.

Key Responsibilities:

  • Coordinate with QA testing teams to identify planned QA coverage, scope, and frequency of testing over CBB controls in accordance with BLQA Policy.
  • Oversee the CBB QA's completion of control Test Execution records and control ratings in line with BLQA Guidance on a quarterly basis.
  • Complete quarterly QA Reporting summarizing control testing results completed by CBB QA.
  • Maintain the CBB QA procedures and templates for the quality assurance teams to utilize for testing.
  • Develop and present training over QA procedures and Bank Policies to the CBB QA department.
  • Oversee the completion of a QA Practice Peer Reviews to assess overall adherence to CBB QA Procedures, BLQA Policy, and best practices throughout the QA lifecycle.

Requirements:

  • Bachelor's degree, or equivalent work experience.
  • Typically more than eight years of applicable experience.
  • Certificated CPA/CIA.
  • Advanced knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business.
  • Advanced understanding of the business line's operations, products/services, systems, and associated risks/controls.
  • Thorough knowledge of Risk/Compliance/Audit competencies.
  • Strong leadership and management skills of processes, projects and people.
  • Effective written and verbal communication skills.
  • Strong analytical, problem-solving and negotiation skills.
  • Proficient computer skills, especially Microsoft Office applications.

Benefits:

  • Healthcare (medical, dental, vision).
  • Basic term and optional term life insurance.
  • Short-term and long-term disability.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation (from two to five weeks depending on salary grade and tenure).
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.

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