Parts Sales Manager
17 hours ago
We are seeking a highly skilled and experienced Parts Sales Manager to join our team at TranSource Truck & Equipment, Inc.
Key Responsibilities:
• Provide exceptional customer service to both internal and external customers
• Oversee daily activities of the parts counter and supervise parts department employees
• Enforce company policies and procedures, monitor performance, and train and evaluate parts staff
• Maintain a safe work environment and assist in achieving budget goals and operating expenses
• Monitor and adjust inventory to minimize obsolescence and maintain a balanced inventory
• Submit returns, discrepancies, and core returns in a timely manner, and supervise stock order procedures
• Analyze sales, expenses, and inventory monthly to maintain profit goals
• Provide technical assistance to parts department employees and direct shipping and receiving efforts
• Maintain a professional appearance and ensure parts department employees present a professional image to the public
Requirements:
• Commitment to 100% customer satisfaction
• Minimum two years experience as a parts counterperson or equivalent experience in a service-related industry, with management/supervisory experience
• Strong managerial and organizational skills, excellent communication skills, and enthusiasm for training and motivating direct reports
• Ability to manage customer expectations, lead direct reports, and be flexible while meeting objectives
• Excellent computer skills and familiarity with Microsoft Office products and software
• Insurable driving record and ability to pass a drug screen and background check
Benefits:
• Competitive compensation package, including salary and monthly commission
• Vacation, sick, and holiday pay from start date
• Health, dental, vision, and life insurance within 30 days of start date
• 401K with generous match
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