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Front Desk Team Lead

2 months ago

Grand Junction, Colorado, United States Aimbridge Hospitality Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Aimbridge Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, assisting with daily operations, and supporting the Front Desk Manager and General Manager.

Key Responsibilities
  • Assist the Front Desk Manager and General Manager with daily operations and tasks
  • Provide attentive, courteous, and efficient service to all guests
  • Manage front desk operations, including check-in, check-out, and room assignments
  • Handle guest complaints and resolve issues in a professional and timely manner
  • Collaborate with other departments to ensure seamless guest experience
Requirements
  • 1-2 years of experience in a front desk or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • High school diploma or equivalent required
What We Offer
  • Competitive hourly rate of $16-$17 depending on experience
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment