Store Manager
4 days ago
CAMP is a Family Experience Company that specializes in creating immersive adventures, unforgettable events, and unique gifts. Our goal is to help families make incredible memories together.
We operate retail locations in various states and serve families everywhere via our digital platforms.
Job SummaryWe are seeking a Full-time General Manager to join our team at a new CAMP store opening in a prominent mall. The successful candidate will be responsible for ensuring the store's daily operations run smoothly and overseeing the entire store team.
Key Responsibilities- Team Leadership: Build, inspire, and lead a team of store experience leads and associates dedicated to delivering an exceptional customer experience.
- Store Operations: Oversee day-to-day store operations, including customer service, training and development, POS management, employee scheduling, inventory management, store level logistics, facilities and security maintenance, and compliance and safety management.
- Financial Management: Manage financial responsibilities, including P&L deliverables, budget tracking, labor efficiency, and top-line sales.
- Revenue Growth: Drive revenue by ensuring store experience team members deliver outstanding customer service, provide helpful product insights, and develop individual relationships with customers.
- Recruitment and Development: Recruit, hire, train, and develop all team members to ensure everyone consistently delivers a memorable experience to customers.
- People Management: Manage workload, prioritize tasks independently, and provide feedback and suggestions to the CAMP Labs team.
- Community Building: Build the CAMP community by fostering relationships with returning guests and neighbors, delivering a long-lasting, memorable experience, and creating CAMP evangelists from store associates.
- Partnerships: Partner with the Experience team to supervise, prepare, and safely facilitate all family programs and events.
- Visual Merchandising: Ensure the execution of visual merchandising strategy in partnership with the Merchandising team and visual merchandiser.
- Health and Safety: Maintain the safety and health standards of the team, customers, and community by enforcing, tracking, and communicating health and safety guidelines.
- Entrepreneurial Drive: Possess entrepreneurial drive and a desire to own your business.
- Leadership Experience: Have 6+ years of store general management experience in the retail industry with proven results.
- Age and Authorization: Be at least 18 years of age or older and authorized to work lawfully in the United States.
- Flexibility: Ability to work a flexible schedule, including days, nights, weekends, and holidays.
- Customer Service: Excel in customer service and have a welcoming and helpful attitude.
- Communication Skills: Possess excellent verbal and written communication skills.
- Adaptability: Be able to learn and adapt to current technology and accurately handle POS functions.
- Physical Demands: Be able to perform duties with or without reasonable accommodations and meet the physical demands of the job.
- Compensation: Salaried at $70,000 - $80,000.
- Benefits: Accrual-based PTO policy, stock option grants, medical, dental, and vision coverage, parental leave, health care flexible spending account, dependent care flexible spending account, life and AD&D insurance, long-term disability, voluntary pet insurance, mass transit and commuter parking programs, benefits concierge, employee assistance program, gym and wellness discounts, and 401(k) plan.
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