Dental Regional Director

4 weeks ago

Glen Ellyn, Illinois, United States Elite Dental Partners Full time
Job Summary

To excel in this role, an individual must possess the ability to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Key Responsibilities
  • Develop close working partnerships with dentists and office teams to support the daily business and non-clinical aspects of dental practices.
  • Lead, train, and develop a team of Operations Managers to ensure the highest standards of patient care.
  • Recruit, hire, develop, and retain high-performance teams through training, education, coaching, expectation setting, and accountability.
  • Ensure effective execution of operational standards, including compliance with established company policies, procedures, OSHA, and government regulations.
  • Provide support to Office Managers to help manage controllable expenses.
  • Make effective decisions based on data analysis, organizational observations, and cost controls.
  • Support and achieve performance targets and budgeted goals.
  • Identify opportunities within dental practices and create improvement action plans.
  • Ensure consistent communication to the COO and/or executive team.
  • Work collaboratively with other support departments.
  • Identify issues early, assess the situation, and develop a plan for resolution, including the Revenue Cycle.
  • Challenge, encourage, and inspire teams to achieve desired results.
  • Respond to clinical and operational concerns timely and effectively.
  • Develop operating procedures and protocols.
  • Represent Elite Dental Partners with doctors, clinical staff, vendors, and business partners.
Requirements
  • Five (5) plus years of successful growth operations experience in a multi-unit, multi-state healthcare services business.
  • Significant P&L responsibility and experience with budget management, personnel management, team building, mergers & acquisitions, and real estate.
  • Evidence of a management style that builds alliances within the business and emphasizes high morale, collegiality, effective teamwork, and high moral standards.
  • Willingness to spend significant time in the field to thoroughly understand the business and practical issues to better lead, grow, motivate, strategize, retain, and problem-solve with others.
  • Bachelor's degree preferred, or the equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
  • Prior experience with a dental management software - Dentrix preferred.
Qualifications
  • Ability to comply with safety procedures, privacy rules, and regulations to maintain a safe working environment.
  • Exceptional organizational and time management skills.
  • Experience with Microsoft Word and Excel.
  • Strong working knowledge of dental terminology.
  • Must take ownership and act with a sense of urgency and commitment to resolve issues.
  • Strong problem-solving and decision-making skills.
  • Excellent communication skills.
  • Excellent team player.
  • Ability to meet deadlines and manage multiple projects at once.
  • Self-motivated.
  • High attention to detail.
  • Superior customer service skills.
  • Strong computer skills and knowledge of office programs (Outlook, Word, Excel, PowerPoint).
Physical Requirements
  • General office activities as required.
  • Sit/stand for long periods of time.

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