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Lead Automotive Reconditioning Specialist

2 months ago

Richmond, Michigan, United States Dick Huvaere's Richmond Chrysler Dodge Jeep RAM Full time

Dick Huvaere's Richmond Chrysler Dodge Jeep RAM is in search of enthusiastic and dedicated individuals who are passionate about delivering exceptional customer experiences.

Key Responsibilities:

  • Inspire and lead a team of detailers
  • Encourage, guide, and assess team performance
  • Foster a culture of open communication
  • Provide constructive and transparent feedback
  • Embrace innovative ideas to enhance operational efficiency
  • Oversee daily and weekly productivity metrics
  • Ensure adherence to high-quality reconditioning standards to reduce returns
  • Perform regular inspections of completed work for thoroughness and quality
  • Manage the reconditioning process from vehicle acquisition to display readiness
  • Oversee vendor relationships for outsourced work, ensuring timely delivery at agreed rates
  • Stay informed about and comply with relevant regulations affecting service operations, including hazardous waste management and safety standards
  • Collaborate with the service team to deliver high-quality results promptly

All team members are expected to comply with company policies, procedures, and safety regulations.

Qualifications:

  • Experience in automotive detailing or a related field
  • Proven leadership and team management skills
  • Strong organizational and problem-solving abilities
  • Excellent communication and interpersonal skills
  • Commitment to safety, quality, and customer satisfaction
  • High school diploma or equivalent
  • Valid driver's license

Benefits for Full-Time Positions:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Employee Discounts
  • Paid Time Off
  • Life Insurance & Short-Term Disability
  • 401(k) with Matching Contributions