Restaurant Operations Manager

2 weeks ago


Goshen, Indiana, United States Chili's Grill & Bar Full time
Lead Restaurant Operations at Chili's Grill & Bar

We're seeking a seasoned leader to oversee restaurant operations, drive business results, and foster a positive work environment.

Key Responsibilities:

  • Lead and direct the work of the Management team, including scheduling, assigning responsibilities, and setting expectations
  • Manage performance of the Management team, including performance evaluations, coaching, and accountability
  • Develop and implement financial budgets to drive business growth
  • Oversee all restaurant operations to ensure exceptional Guest experiences
  • Role model and hold Team Members accountable to operational and quality standards
  • Foster open communication between Team Members and Management team
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop Team Members to take on larger roles
  • Drive Guest engagement within the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Embody Chili's culture and values

Cultural Beliefs:
Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant

About Chili's:

Chili's was born in Dallas, Texas in 1975. We've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas. With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.

About You:

  • Dependable team player
  • Prefers to work in a fast-paced environment
  • Great multitasking skills


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