Quality Operations Manager

3 weeks ago

Goshen, Indiana, United States Lippert Full time
Job Title: Quality Team Leader

Overview:

Lippert is a leading global manufacturer and supplier of highly engineered products and customized solutions. We are dedicated to shaping, growing, and bettering the RV, marine, automotive, commercial vehicle, and building products industries. Our strategic manufacturing capabilities combined with our winning team culture enable us to deliver unrivaled customer service, award-winning innovation, and premium products to all our customers.

Why We Are Different:

At Lippert, Everyone Matters. This is not just a tagline or empty promise; it is who we are. We have intentionally created a culture that values and celebrates our team members' unique and varied backgrounds, perspectives, and experiences. We strive to give our team members a deeper sense of purpose at work and continue to build a better work environment by aligning our cultural and business strategies with the needs of our team members.

What You Will Get:

  1. A unique, inclusive, and supportive company culture.
  2. Comprehensive benefit offerings, including medical, dental, vision, 401k with employer match, vacation, and more.
  3. Fair and competitive compensation.
  4. Career development and mentoring opportunities to grow.
  5. Holiday, personal, and vacation days.

Job Summary:

Responsible for quality operations at the plant to ensure production lines produce a product that meets customer quality and delivery requirements. Directly oversees all personnel in assigned areas. Observes, promotes, and ensures compliance of all rules and policies maintained by the company (safety, continuous improvement, leadership, core values).

Essential Functions:

  1. Ensure quality of product meets company standards.
  2. Assist production in troubleshooting and minimizing downtime issues related to quality on production lines as they arise.
  3. Coordinate with production leaders on a variety of quality issues.
  4. Directly responsible for the flow of Finished Product audits of assigned lines.
  5. Provide appropriate product blueprints and schedules to assigned Finished Product Auditors.
  6. Responsible for assigned teams in the areas of operations, safety, continuous improvement, and professional development. Directly supervises assigned floor-level team members.
  7. Complete and submit organizational paperwork, including days off requests, team member evaluations, corrective actions, and various reports and checklists.
  8. Participates in quarterly team member reviews and evaluations.
  9. Participates in any disciplinary actions.
  10. Ensure compliance of all divisional and plant safety policies and procedures.

Competencies:

  1. Must be able to work as a part of a team to achieve the company's overall goals.
  2. Must demonstrate clear verbal and written communication skills (English).
  3. Must be able to read and process written communication, including work orders, frame prints, measurements, and schedules.
  4. Must be able to meet production goals and time deadlines for company projects.
  5. Must be able to work with minimum supervision.
  6. Must demonstrate understanding and execution of machine operation and repair techniques.
  7. Must demonstrate welding competency and knowledge of welding systems.
  8. Must understand appropriate equipment, including repair tooling and devices, arc and MIG welders, band saws, acetylene torches, tape measures, etc.
  9. Must be able to operate various Lift Trucks in all elements as necessary.
  10. Must possess successful problem-solving skills.
  11. Must be able to exhibit tact and diplomacy and maintain professional relationships with supervisors, fellow team members, customers, etc.
  12. Must be able to work under physically and mentally stressful situations.
  13. Must be able to prioritize and easily adapt to changes through the day.
  14. Must be able to focus on retention of team members.
  15. Must be able to ensure that good housekeeping habits are maintained throughout the shop.
  16. Must comply with safety regulations and maintain clean and orderly work areas.

Supervisory Responsibility:

Supervision of 1-6 team members.

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

While performing the duties of this job, the team member is regularly required to talk and hear. This position is very active and requires 98% standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing ladders. The team member may have to lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Ability to walk large distances (in all local weather conditions) to retrieve/return components is a must.

Position Type/Expected Hours of Work:

This is a full-time hourly position, and hours/days of work are decided by production schedules and your reporting manager. Some Saturdays and overtime are expected based on production schedules.

Travel:

Travel to local plants.

Required Education and Experience:

  1. High school diploma or equivalent.
  2. Basic computer knowledge.
  3. Proven leadership experience in a similar industry.
  4. Problem-solving skills.
  5. Critical thinking skills.
  6. Basic knowledge of inventory and manufacturing software; D365 and understand the Mobile Device and scanner.
  7. Must have the ability to add, subtract, multiply, divide, and convert in all units of measure, using whole numbers, common fractions, and decimals.

Preferred Education and Experience:

  1. Previous quality management experience preferred, willing to train the right candidate.
  2. College degree is preferred.

Additional Eligibility Qualifications:

Working knowledge of Microsoft Office applications required. Proven quality assurance and auditing experience in a similar industry preferred. Strong attention to detail, organization, and time management skills preferred.

Work Authorization/Security Clearance:

Must be legally authorized to work in the United States.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the Team Member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

AAP/EEO Statement:

Lippert provides equal employment opportunity to all team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, ancestry, age, genetic information, disability, citizen status, protected veteran status, military service, marital status, or any other legally protected category as established by federal, state, or local law. This policy governs all employment decisions, including recruitment, hiring, job assignment, compensation, training, promotion, discipline, transfer, leave-of-absence, access to benefits, layoff, recall, termination, and other personnel matters. All employment and personnel-related decisions are based solely upon legitimate, job-related factors, such as skill, ability, past performance, and length of service with Lippert.

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