Telecommunication Operations Specialist
4 days ago
This position is responsible for representing Digital Direction as the main operations contact for our existing and new customer base.
Key Responsibilities:- Manage and support customers through new orders, MAC orders, move orders, complex orders, and disconnect orders.
- Resolve billing ticket and trouble ticket issues in a timely manner.
- Escalate and monitor outages, and project manage all orders through completion.
- Build and maintain positive customer and internal relationships.
- Develop and implement projects to local and IXC Telcos, including AT&T, Verizon, Sprint, Lumen, Windstream, and other telecommunications companies.
- Review and analyze telecom order packages, submit to carriers, and manage projects through installation.
- Implement and manage inventory records using CSRs.
- 10+ years of high-level experience in a related field operations within a telecommunications company.
- Excellent customer service skills and interpersonal skills.
- Advanced level skills in MS Office, with a focus on Excel.
- Ability to work under pressure and multitask.
- Proactive, self-motivated, and determined attitude.
- Customer-focused with an eagerness to engage when issues are encountered.
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Telecommunications Operations Specialist
3 weeks ago
Chicago, Illinois, United States Digital Direction Full timeJob OverviewDigital Direction is seeking a highly skilled Telecommunications Operations Specialist to join our team. As a key member of our operations team, you will be responsible for representing our company as the main operations contact for our existing and new customer base.This is a remote position that offers the opportunity to work in a virtual...
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Telecommunication Operations Specialist
4 days ago
Chicago, Illinois, United States Digital Direction Full timeJob SummaryThis position is responsible for representing Digital Direction as the main operations contact for our existing and new customer base. The position offers virtual office (remote) and requires a minimum of 10+ years of high-level experience in a related field operations within a telecommunications company.Key ResponsibilitiesManage and support...
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Telecommunications Operator
3 weeks ago
Chicago, Illinois, United States Ascension Full timeJob SummaryWe are seeking a skilled Telecommunications Operator to join our team at Ascension St Mary. As a Switchboard Operator, you will be responsible for operating the organization's telecommunication system to answer and route incoming calls and to communicate codes, alerts, drills and other announcements.Key ResponsibilitiesReceive and relay internal...
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Telecommunications Operations Support Expert
2 months ago
Chicago, Illinois, United States Digital Direction Full timeJob OverviewThis role is essential for representing Digital Direction as the primary operations liaison for our diverse customer portfolio. The position is designed for a remote work environment.Key Responsibilities:Over 10 years of experience in telecommunications operations with a focus on customer service.Self-motivated and results-oriented...
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Telecommunications Director
2 weeks ago
Chicago, Illinois, United States Metra Full timeJob Title: Director of TelecommunicationsMetra is seeking a highly skilled and experienced Director of Telecommunications to oversee all aspects of the division's operations, including managing staff, third-party providers, and consultants in planning, designing, engineering, constructing, maintaining, and repairing Metra's telecommunications systems.Key...
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Audio and Visual Telecommunications Specialist
3 weeks ago
Chicago, Illinois, United States VARITE INC Full timeJob Title: Audio and Visual Telecommunications TechnicianVARITE INC is seeking a highly skilled Audio and Visual Telecommunications Technician to join our team. As a key member of our team, you will be responsible for designing, installing, and programming custom audio-video systems for our clients.Key Responsibilities:Conduct site surveys and participate in...
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Telecommunications Installation Specialist
1 month ago
Chicago, Illinois, United States OmniOn Power Full timeJob SummaryWe are seeking a highly skilled Telecommunications Installer to join our team at OmniOn Power. As a Telecommunications Installer, you will play a critical role in ensuring the reliability and protection of our customers' electrical infrastructure.Key ResponsibilitiesInstall, modify, and remove circuits on working power distribution sourcesPerform...
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Telecommunications Systems Specialist
29 minutes ago
Chicago, Illinois, United States OmniOn Power Full timeJob OverviewWe are seeking a highly skilled Telecommunications Installer to join our team at OmniOn Power. As a Telecommunications Installer, you will play a critical role in empowering smarter business operations by connecting equipment, software, and services to protect, control, and optimize assets within electrical infrastructures.Key...
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Audio and Visual Telecommunications Specialist
2 weeks ago
Chicago, Illinois, United States VARITE INC Full timeJob Title: Audio and Visual Telecommunications TechnicianVARITE INC is seeking a highly skilled Audio and Visual Telecommunications Technician to join our team. As a key member of our team, you will be responsible for designing, installing, and programming custom audio-video systems for our clients.Key Responsibilities:Conduct site surveys and participate in...
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Telecommunications Operations Support Expert
2 months ago
Chicago, Illinois, United States Digital Direction Full timeJob OverviewThis role is pivotal in representing Digital Direction as the primary operations liaison for our diverse customer portfolio. The position is fully remote, allowing for flexibility in your work environment.Key Responsibilities:Over 10 years of experience in telecommunications operations with a focus on customer service.Self-motivated and...
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Telecommunications Designer
4 weeks ago
Chicago, Illinois, United States EXP US Services Full timeJob Title: Telecommunications DesignerWe are seeking a skilled Telecommunications Designer to join our team in Chicago, IL. As a Telecommunications Designer, you will be responsible for designing and developing telecommunications systems, including structured cabling, outside plant cabling, audio/visual systems, security systems, and other Extra Low Voltage...
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Telecommunications Systems Designer
4 weeks ago
Chicago, Illinois, United States EXP US Services Full timeTelecommunications DesignerWe are seeking a skilled Telecommunications Designer to join our team in Chicago, IL. As a Telecommunications Designer, you will be responsible for designing and implementing telecommunications systems, including structured cabling, audio/visual systems, and security systems.Key Responsibilities:Develop equipment room sizes during...
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Lead Telecommunications Engineer
4 weeks ago
Chicago, Illinois, United States Sargent & Lundy Full timeJob SummaryWe are seeking a highly skilled Lead Telecommunications Engineer to join our Electric Grid Infrastructure Services team. As a key member of our team, you will be responsible for planning, engineering, and designing communication solutions to address operational requirements and emerging trends in the electric utility industry.Key...
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Audio and Visual Telecommunications Specialist
4 weeks ago
Chicago, Illinois, United States Revolution Technologies Full timeJob SummaryWe are seeking a highly skilled Audio and Visual Telecommunications Technician – II to join our team at Revolution Technologies. As a key member of our team, you will be responsible for designing, installing, and programming custom audio-video systems for our clients.Key ResponsibilitiesConduct site surveys and participate in team meetings to...
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Chicago, Illinois, United States ADEX Full timeJob SummaryThe Telecommunications Equipment Installer is responsible for the installation and maintenance of telecommunication equipment for various carriers. This includes fiber, transport equipment, and critical infrastructures within a central office.Key ResponsibilitiesInstall and maintain telecommunication equipment, including fiber and transport...
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Telecommunications Analyst II
5 days ago
Chicago, Illinois, United States Abbott Full timeAbout AbbottAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.Job SummaryWe are seeking a motivated, customer-centric Junior...
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Data Center Operations Specialist
1 day ago
Chicago, Illinois, United States Orion Talent Full timeJob SummaryWe are seeking a highly skilled Data Center Operations Specialist to join our team at Orion Talent. As a key member of our facilities and data center team, you will be responsible for ensuring the operational integrity and regulatory compliance of our facilities and data center electrical, mechanical, fire life safety systems, and communications...
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Network Operations Specialist
4 days ago
Chicago, Illinois, United States Myticas Consulting Full timeJob Title: Network Operations Specialist - ProvisioningJob Summary: We are seeking a highly skilled Network Operations Specialist - Provisioning to join our team at Myticas Consulting. The successful candidate will be responsible for managing customer interactions post-sale, provisioning and supporting facility and non-facility fiber, wireless, and market...
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Telecommunications Analyst II
2 weeks ago
Chicago, Illinois, United States Abbott Laboratories company Full timeAbout Abbott LaboratoriesAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.Job SummaryWe are seeking a motivated,...
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Strategic Account Executive
1 day ago
Chicago, Illinois, United States Grande | RCN | Wave Full timeJob Summary:As a Strategic Account Executive at Grande | RCN | Wave, you will be responsible for managing accounts on an ongoing basis to ensure satisfaction and retention through superior customer focus. This includes frequent service follow-ups, problem-solving, and emerging needs identification. You will also manage installation projects with various...