Event Service Attendant

2 weeks ago


Grand Rapids, Minnesota, United States The Westin Chicago Northwest Full time

Position Overview

At The Westin Chicago Northwest, we pride ourselves on delivering outstanding hospitality experiences to our guests. Our team members are the heartbeat of our operations, and we recognize that their dedication is key to our success.

We are committed to fostering an environment where you can express your authentic self every day. We celebrate individuality and support your professional growth through various initiatives, including health and wellness programs, comprehensive training opportunities, and travel discounts that inspire exploration. We invite you to embark on a fulfilling career journey with us where you are valued and encouraged to shine.

We are currently seeking a dedicated individual to enhance our banquet service team. We offer:

  • Competitive compensation packages
  • Comprehensive benefits for eligible employees and their families
  • 401K matching for qualifying associates
  • Flexible work schedules to accommodate personal commitments
  • Discounts at our managed properties across North America for you and your family

Key Responsibilities:

As a banquet server, your role will involve warmly welcoming guests and addressing their needs with professionalism. You will participate in pre-event meetings to understand the specifics of each function, including guest expectations and service standards. Your responsibilities will include:

  • Serving food and beverages according to the established guidelines to ensure a seamless experience.
  • Promptly clearing dishes as guests finish their courses and ensuring the dining area remains tidy.
  • Replenishing drinks as needed and checking in with guests to ensure their satisfaction throughout the event.

Ideal Candidate Profile:

We are looking for someone who possesses a proactive attitude and a friendly demeanor. The ideal candidate will:

  • Adhere to attendance policies and be consistently available for scheduled shifts.
  • Communicate effectively with guests and team members.
  • Demonstrate a willingness to assist colleagues and work collaboratively.
  • Have a foundational understanding of food and beverage service, guest relations, and etiquette.
  • Be familiar with proper table settings and service ware.

At The Westin Chicago Northwest, we are dedicated to creating a workplace that respects and values diversity. We strive to foster an inclusive environment that encourages open dialogue about race, equity, and inclusion. By reflecting on our own beliefs and practices, we aim to drive positive change through our recruitment, training, and promotion of diverse talent.



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