IT Support Specialist

3 weeks ago


Huntington, West Virginia, United States Marshall Health Full time
Job Summary

We are seeking a highly skilled IT Support Technician to join our team at Marshall Health. The successful candidate will provide exceptional support to students, staff, and faculty, ensuring seamless IT operations across our clinical, academic, research, and service missions.

Key Responsibilities
  • Provide end-user support for IT infrastructure, client devices, and peripherals.
  • Answer, triage, and process incoming support requests via phone or email.
  • Collaborate with internal and external users to identify and resolve IT issues.
  • Implement IT policies and procedures within the IT environment.
  • Participate in out-of-hours on-call support rotations.
Requirements
  • Associate's degree in computer operations or related field, or equivalent experience.
  • Minimum 1-2 years of relevant IT support experience.

Internal applicants, please contact HR at ext. 11653 to determine eligibility before applying.



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