Emergency Medical Services

3 days ago

Lake Forest, California, United States Northwestern Memorial Healthcare Full time
Job Summary

The EMS Manager/EMS System Coordinator is a key leadership position at Northwestern Memorial Healthcare, responsible for overseeing the daily operations of the Emergency Medical Services (EMS) Department. This role requires a strong clinical background, instructional experience, and excellent leadership skills.

Key Responsibilities
  • Departmental Operations
    • Directs the overall daily operations of the EMS Department, ensuring compliance with Illinois Department of Public Health (IDPH) rules and regulations.
    • Maintains the EMS System Plan in accordance with IDPH EMS rules.
    • Develops, coordinates, implements, and evaluates short and long-term departmental goals, objectives, strategic plans, operational budgets, policy, and standard operating procedures.
  • Staff Management
    • Selects, develops, mentors, and coaches EMS staff, fostering a connection between Northwestern Memorial Healthcare's values, daily work, and patient/customer satisfaction.
    • Holds staff accountable for modeling service standards and behaviors.
  • Collaboration and Communication
    • Partners with the EMS Medical Director to interpret and enforce policies in accordance with system/IDPH standards.
    • Facilitates communication and collaboration among pre-hospital caregivers, resource hospital, and hospital personnel.
  • Education and Training
    • Coordinates EMS classes and continuing education for Emergency Medical Dispatchers (EMD), First Responders-Defibrillator (FR-D), EMT, Paramedic, Prehospital RN (PHRN), Emergency Communications Registered Nurse (ECRN), and Lead Instructor Recognition.
    • Validates requirements toward re-licensures and certifications through the Illinois Department of Public Health.
  • Representation and Outreach
    • Represents EMS at local, regional, and state committees pertinent to areas of responsibilities.
    • Facilitates the Illinois Department of Public Health annual EMS Grant Application process.
    • Develops and coordinates outreach activities to area pre-hospital providers.
  • Program Management
    • Serves as Program Director for the Committee on Accreditation of EMS Programs (COAEMSP) and Program Director/Examination Coordinator for National Registry of EMT (NREMT).
    • Supports the American Heart Association Training Center in the role of Training Center Coordinator.
  • Quality Improvement
    • Conducts continuous quality improvement and service improvement, using internal and external benchmark data and best practices to establish targets, timelines, and metrics for improvement projects.
Qualifications
  • Registered Nurse or Paramedic
  • Bachelor of Science Degree – Nursing or other Healthcare Related Field
  • Demonstrated clinical expertise in providing Emergency care-minimum 5 years' experience
  • Instructional experience to include program development and presentation
Preferred Qualifications
  • Master of Science degree
  • IDPH EMS Lead Instructors
  • AHA ACLS / PALS and BLS Instructor
  • Trauma Certification- TNCC, TNS, or PHTLS/ITLS (instructor preferred)
  • Knowledge of Emergency Management
  • FEMA Independent Study Courses 100, 200, 700 and 800

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