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Healthcare Access Coordinator
2 months ago
Full-time Shift:
Night Shift
Overview:
Join the dedicated Patient Access team at Trinity Health, where we prioritize compassionate care and efficient service.
Training Schedule:
Initial training is conducted Monday through Friday for two weeks on day shift.
Role Summary
The Patient Access Representative plays a crucial role in managing pre-registration, registration, and admission processes for the Emergency Department.
Key Responsibilities
- Conduct thorough and precise pre-registrations, registrations, and admissions.
- Verify insurance details and comprehend insurance benefits.
- Ensure accuracy in demographic, financial, and advanced directive entries while collecting non-covered fees.
- Adhere to financial protocols while providing empathetic access to services.
- Understand and communicate hospital policies regarding valuables, patient rights, HIPAA compliance, EMTALA, health care proxies, and Medicare notices.
- High school diploma or equivalent required; college education preferred.
- Familiarity with medical terminology.
- Experience in medical office settings, hospital billing, or patient registration is advantageous.
- Strong customer service, verbal communication, and interpersonal skills are essential.
- 40 hours per week with third shift responsibilities, including weekend shifts with applicable differentials.
- Initial training is Monday to Friday on day shift for two weeks.
- Comprehensive benefits and health insurance coverage starting from day one.
Trinity Health is a prominent not-for-profit, Catholic healthcare system committed to providing exceptional care. Our mission is built on core values that emphasize diversity, equity, and inclusion in all aspects of our operations. We believe that a diverse workforce enhances our ability to deliver the most accessible and equitable care to our communities. Trinity Health is an Equal Opportunity Employer, ensuring that all qualified applicants receive fair consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
