Outpatient Access Navigator

3 weeks ago


Springfield, Massachusetts, United States Behavioral Health Network Full time

About the Role:

The Access Navigator plays a vital role in team-based client care at Behavioral Health Network. This position requires building working relationships and providing in-the-moment interventions and referrals to support individuals. As an Access Navigator, you will provide evidence-based care in the context of an integrated behavioral health team led by a Master's-Level Clinician.

Key Responsibilities:

  • Advocate for clients, providing needs assessment, case management, direct telehealth and/or in-person support, and help to access needed services.
  • Understand community resources and providers, both internal and external to BHN.
  • Communicate effectively with clients and care team members.
  • Familiarity with electronic medical records (EMR), internet, word processing, and email systems.

Requirements:

  • Bilingual/bicultural candidates are encouraged to apply.
  • High School diploma with 1-2 years of work experience in a related healthcare field (required).
  • Associate degree with 1-2 years of work experience in a related behavioral health field (preferred).
  • Knowledge of mental illness, the interface between mental health and medical conditions, substance abuse, and care management (required).
  • Professional demeanor and phone skills (required).

How to Apply:

If you are interested in this opportunity, please click 'Apply for Job' below or visit our website at [website URL] and click on Browse All Jobs to apply.

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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