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Patient Care Coordinator

2 months ago

Highlands Ranch, Colorado, United States OnPoint Medical Group Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team at OnPoint Medical Group. As a key member of our front office staff, you will play a vital role in ensuring a seamless patient experience from initial contact to departure.

Key Responsibilities
  • Greeting and Registration: Welcome patients in a friendly and professional manner, and accurately register new patients and verify existing patient information.
  • Scheduling and Coordination: Schedule appointments, manage patient flow, and coordinate with clinical staff to ensure timely and efficient care.
  • Administrative Support: Provide administrative support to the front office team, including data entry, filing, and other tasks as needed.
  • Communication and Customer Service: Respond to patient inquiries, resolve issues, and provide exceptional customer service to ensure patient satisfaction.
  • Compliance and Confidentiality: Maintain confidentiality and adhere to HIPAA guidelines, ensuring the security and integrity of patient information.
Requirements
  • Education and Experience: High school diploma or equivalent, with 1-2 years of experience in a medical office or customer service role.
  • Skills and Abilities: Strong communication and interpersonal skills, with the ability to work in a fast-paced environment and prioritize multiple tasks.
  • Technical Skills: Proficiency in electronic medical records (EMRs) and practice management systems, with a strong understanding of medical terminology and coding.
What We Offer
  • Competitive Compensation: $19-$23 per hour, with opportunities for advancement and professional growth.
  • Benefits Package: Comprehensive health insurance, dental, and vision coverage, as well as a 401(k) plan with a 4% match.
  • Work-Life Balance: A supportive and collaborative work environment, with a focus on work-life balance and employee well-being.