Operations Lead

2 weeks ago


Fort Walton Beach, Florida, United States Aspen Dental Full time

About Aspen Dental

At Aspen Dental, we put our patients first by providing exceptional care and service. Our team of dedicated professionals is committed to delivering the highest quality dental care in a warm and welcoming environment.

Job Summary

We are seeking a skilled and compassionate Supervisor to join our team. As a key member of our front office team, you will be responsible for providing superior patient service, working collaboratively with our clinical team, and ensuring the smooth operation of our practice.

Key Responsibilities

  • Provide exceptional patient service with compassion and care, ensuring a positive experience for every patient
  • Work collaboratively with our clinical team to provide seamless care and ensure high-quality outcomes
  • Supervise and reinforce daily tasks and priorities for our non-clinical team, ensuring efficient and effective operations
  • Review data daily to evaluate the impact on our practice and make informed decisions
  • Oversee scheduling and confirming patient appointments, ensuring timely and accurate communication
  • Verify insurance payment, collection, and balance nightly deposits, ensuring accurate and timely financial management
  • Additional tasks assigned by our Manager

Requirements

  • High school diploma or equivalent; college degree preferred
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
  • Demonstrate analytical thinking and a commitment to leveraging data to drive decision-making
  • Organized and detail-oriented, with a focus on delivering exceptional results
  • Experience in sales or customer service a plus

About Us

Aspen Dental-branded practices are independently owned and operated by licensed dentists. We are proud to be an Equal Opportunity Employer and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.


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