Hospitality Ambassador

3 weeks ago

Los Angeles, California, United States Auxiliary Services Corporation Full time
About Auxiliary Services Corporation

Auxiliary Services Corporation is a leading provider of hospitality services to the University of Southern California community. Our team is dedicated to delivering exceptional customer experiences through our various dining and hospitality venues.

Job Summary

We are seeking a highly motivated and customer-focused Guest Services Representative to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming environment, and upholding our high standards of excellence.

Key Responsibilities
  • Provide exceptional customer service to faculty, staff, students, and guests, meeting and greeting guests, and providing necessary information.
  • Maintain the cleanliness of facilities, equipment, and service wear.
  • Assist in set-up and break-down of dining rooms, serving areas, buffets, coffee stations, and product displays.
  • Stock and maintain all supplies, food items, and utensils.
  • Prepare and serve food and beverages to customers.
  • Assemble and package food and beverage products.
  • Interpret and execute directions and requests on Banquet Event Order forms.
  • Provide basic audio-visual service and support.
  • Open and close facilities as required.
  • Assist in kitchen sanitation program and comply with standard food handling and sanitation procedures.
  • Adhere to department service standards and all health, safety, and university rules and regulations.
  • Attend and participate in meetings as required.
  • Report to station, ready to work at the time work assignment is scheduled to begin.
Requirements
  • High school degree not required.
  • 0-6 months of experience in customer service or a related field.
  • Demonstrated customer service experience.
  • Experience working in a fast-paced environment.
  • Ability to communicate effectively in English.
  • Ability to lift up to 50 lbs.
Preferred Qualifications
  • High school diploma.
  • 1 year of experience in high-volume fast food restaurants, hotels, or other food service operations.
About Working at Auxiliary Services Corporation

We pride ourselves on creating a positive and inclusive work environment that supports the well-being of our employees. As a member of our team, you will have access to a wide range of benefits and programs that promote work-life balance and employee well-being.

We are an equal opportunity employer and value diversity, equity, and inclusion in the workplace. Our team thrives on mutual respect, trust, and synergy, and we are committed to creating a workplace culture that reflects these values.

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